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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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June 18, 2022

Lance Smith is a very good salesman he has always helped me in trying to make my vehicle safe and tells me to bring it in when I have a engine light to find out what’s going on I appreciate appreciate him v More

by CRANMORE_JUDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Lithia Hyundai of Reno responded

We are thrilled that our Service Team always take such great care of you and your vehicle. We appreciate having you as such an amazing customer here at Lithia Hyundai of Reno. We hope you never hesitate to reach out to us with any questions or concerns.

June 18, 2022

I love the personable service. Very friendly people. Very reasonably priced and I know everything that needs to be done gets taken care of. More

by CRSCTR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno strives to provide friendly and personable services to our customers. We are thankful for this amazing 5-star review and we hope to have the pleasure of being of service to you again in the future.

June 17, 2022

Great service! Excellent work! Life long friends. Lance, tabither lol, an Matt A. Great work! More

by Parkerjw28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Ashton, Matt Franceschini, Tabatha Culver
Jun 18, 2022 -

Lithia Hyundai of Reno responded

Lithia Hyundai of Reno is thrilled to see that you experienced excellent work from our Service Team! We appreciate having you as a valued customer and look forward to seeing you again.

June 17, 2022

Quick service, 🤗 washed the car🤗, didn’t like pressured very expensive upselling😞 , cheap snacks, no popcorn😌. More

by RULLI.COCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Non impressive
Jun 23, 2022 -

Lithia Hyundai of Reno responded

Hi Rulli, we appreciate your feedback and look forward to seeing you again in the future!

June 16, 2022

Friendly service. Decent waiting area and WIFI with good coffee. Prices for service seem about the same as every other dealership. More

by VanDeezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lithia Hyundai of Reno responded

Thank you for your great review. Our Service Team looks forward to helping with any future needs. Come back and visit us again soon at Lithia Hyundai of Reno.

June 14, 2022

Their attention to detail is lacking. They did not give me any status on vehicle health. More

by FARLEYLOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for sharing your feedback. I apologize our attention to detail was not up to par during your last visit. I would like to speak with you about your concerns and would appreciate hearing from you. Thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

June 14, 2022

This dealership has already been ver responsive to our questions and scheduling needs. We've owned a Hyundai for 3 years and have been very satisfied with the Lithia dealership. More

by ROLANDWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hello, we truly appreciate your positive feedback and look forward to working with you again in the future!

June 10, 2022

We are always treated well and our service agent was great. We waited while the service was being performed and we enjoyed the coffee and great snacks provided. More

by JULIECORBETT04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton
Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hi Julie, we appreciate your positive feedback about your experience. See you next time!

June 09, 2022

It's a good dealership With good service. They were very helpful and professional and handled all of my needs. More

by NIKO814896976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback. See you next time!

June 09, 2022

The service department at Reno Lithia Hyundai is excellent. I have lived in Reno 26 years and I wouldn’t go anywhere else. I dealt with two other service department dealerships and they were horribl More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
Jun 15, 2022 -

Lithia Hyundai of Reno responded

Hi Dan, thank you for the awesome feedback about your experience with the service department. We'll see you next time!

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