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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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July 24, 2022

Amazing group of people! I trust them with all my cars. Thank you so much guys! More

by Daisy Rollison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Lithia Hyundai of Reno responded

Hi Daisy, thank you for trusting us to care for your vehicle! We'll see you next time!

July 22, 2022

Matt was very helpful in getting my car done at nice time. The service mechanic did a great job More

by 72bowtie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jul 27, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback about Matt and the team. We'll see you next time!

July 20, 2022

Everyone was super nice and got everything done in a timely matter. Definitely love coming here to get my car oil done with all my cars. Keep up the get work guys! More

by Daisy Rollison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Daisy, we're pleased to see our friendly team got you back on the road quickly! We'll see you next time!

July 20, 2022

Great service department! !! Super honest love coming here to get my car needs done. Definitely recommend them. More

by Daisy Rollison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Daisy, we're pleased to see our friendly team got you back on the road quickly! We'll see you next time!

July 16, 2022

The service department has improved unfriendliness and it makes the dealership A one in my opinion More

by SHARON.RENO
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Sharon, thank you for sharing your feedback. We'll see you next time!

July 15, 2022

Good car ,and customer service. Great cars and SUV love my deals will buy again Mary C Gray and Ray Martinez More

by GRAYMC42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for sharing your positive feedback. We're pleased you received good service while visiting. See you next time!

July 15, 2022

I brought my truck here for work, they left it there for 3 days didn't do anything to it, not even move it. Drained both of my batteries, then lied to me and said that my truck had 14 codes come up, so I sh More

by Jeffx3383
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everett Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hello, I regret to learn about the issues your truck was having and for the level of communication you received during the diagnosis. I would like the opportunity to address these concerns and hopefully earn back your trust in us. Please contact me at your soonest, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

July 14, 2022

Very friendly and knowledgeable. Staff is very attentive, respectful of your time and gets you taken care of quickly. More

by KORI.MCDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Kori, we appreciate your awesome review about our team being friendly, attentive and respectful during your visit. We look forward to your next one!

July 14, 2022

Quick easy and always on top of things, I get great customer service. I’m told if something is wearing out and should be replaced. More

by CLAUDIA.SELLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Tabatha Culver
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Claudia, we're pleased to see you had a quick and easy experience! See you next time!

July 14, 2022

Efficient, friendly and quick. Only complaint is oil put in my car was not what manufacturer says to use, so found that to be a bit unsettling and the reason I didn’t give a 5 star More

by SHAUNNA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Lithia Hyundai of Reno responded

Hi Shaunna, it's wonderful to see you received efficient, friendly and quick service during your visit. However, I would like to address your concerns about the oil. Please contact me at your convenience, thank you. Andrea McGiffin 775-682-3368 Customer Relations Manager

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