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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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July 31, 2022

Available, professional, knowledgable, friendly, helpful, accommodating, fast, efficient, excellent service department, clean and well kept. More

by EMERALDEYES5686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Aug 01, 2022 -

Lithia Hyundai of Reno responded

We are proud to read that you had such a great experience with our Service Department here at Lithia Hyundai of Reno. Thank you for taking the time to let us know. We're always happy to be of service to you.

July 31, 2022

They went out of there way to get the part I need for my repair and I didn't even buy the car there, but I will next time. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Matt Ashton, Matt Franceschini, Tabatha Culver
Aug 01, 2022 -

Lithia Hyundai of Reno responded

Hi Mike. Thank you for sharing your positive feedback and giving us 5-stars here at Lithia Hyundai of Reno. We're thrilled to know that we took great care of your vehicle.

July 30, 2022

Tabatha was very helpful and took care of everything I needed. She’s an asset to Hyndia. More

by HAIRGODDESSDORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Jul 31, 2022 -

Lithia Hyundai of Reno responded

Thank you for taking the time to recognize the team here at Lithia Hyundai of Reno. It is nice to know that you had a helpful interaction with us.

July 29, 2022

Absolutely great service. The service advisor, Tabatha Culver who helps me with my two Hyundai’s is extremely knowledgeable and professional. The mechanic, Cuong does all his More

by Dan H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
Jul 29, 2022 -

Lithia Hyundai of Reno responded

Hi Dan! Your review made our Friday! We are so happy to hear that our team has provided you with amazing service.

July 29, 2022

The service advisors provide excellent service they're professional and meet all the needs I put to them very quickly and efficiently! More

by reno george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Jul 30, 2022 -

Lithia Hyundai of Reno responded

Reno, thank you for taking the time to leave us a five-star review. Our Service Team always strives for a high level of customer satisfaction. If we can be of any future assistance, please don't hesitate to contact us at Lithia Hyundai of Reno.

July 28, 2022

Every time I went to the service center my service was done very well and I was very pleased. More

by CJCAMPBELLMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro
Jul 29, 2022 -

Lithia Hyundai of Reno responded

The team here at Lithia Hyundai of Reno appreciates your five-star review. All of us are overjoyed to read that you have repeatedly had a pleasant experience working with our Service Team. Let us know if we can be of further assistance to you.

July 28, 2022

Honest and professional service. Was on my side for the warranty work that needed to be done. Time and workmanship exceeded my expectations. . More

by ALAN.KASS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2022 -

Lithia Hyundai of Reno responded

Alan, thank you for your great five-star review. We at Lithia Hyundai of Reno are pleased to learn our Service Team was honest and professional while providing a wonderful dealership experience. Let us know if we can be of further assistance to you.

July 28, 2022

Nice friendly staff. Respectful and not pushy. Very tight spaces for parking. Good phone service. More

by LAURAMALKOVICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Aug 01, 2022 -

Lithia Hyundai of Reno responded

Thank you Laura! We always appreciate our customer's feedback!

July 27, 2022

Friendly, courteous, respectful, kind, helpful and knowledgeable. 1st rate. Lance has worked with us since our first purchase. He is Always working for the customer. We appreciate his service and tha More

by NEVADAJOHN2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Jul 27, 2022 -

Lithia Hyundai of Reno responded

Lance will be delighted to hear this feedback! We are proud to serve our customers and we look forward to welcoming you back.

July 27, 2022

Work was completed in a very timely manner which really helped me out that day. So happy I was not pushed to do a lot of other work. People there were very polite & helpful. More

by LEN-DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
Jul 28, 2022 -

Lithia Hyundai of Reno responded

Hi Len-Dee, Thank you for taking the time to write a review. Our pleasure is to provide efficient, polite, and 5-star worthy customer service. We look forward to seeing you around in the future.

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