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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,967 Reviews

1,967 Reviews of Lithia Hyundai of Reno - Service Center

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January 20, 2025

It’s great to have confidence you are being well taken care of by everyone there. More

by Jane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We are thrilled to see that you felt well taken care of during your visit.

January 20, 2025

Great service and people. 15 words. Fifteenth words. 15 words. 15 words. 15 words again. More

by Bmpnc2016
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us with these 15 words! The five-star rating is much appreciated. Have a great day!

January 18, 2025

The place was nice and clean. I went to get my oil changed for about 4 to 5 times now. Every time I tried to make an appointment, I had to call many times before I could get one. More

by dvudhikul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Dayton
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Jan 21, 2025 -

Lithia Hyundai of Reno responded

Dvudhikul, thank you for your feedback. We're glad to hear you've found our facility clean and welcoming at Lithia Hyundai of Reno. We apologize for the inconvenience with scheduling appointments and will work on improving this process!

January 17, 2025

Totally awesome we were in and out within a couple of hours. Great interest rate. More

by JAMIEKPOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2025 -

Lithia Hyundai of Reno responded

Thanks for this awesome review! We are thrilled to see that you found a great interest rate. Should you ever need anything else, please let us know.

January 16, 2025

The whole experience from start to finish was fantastic. Steve, Dan, and Tony were so great and helpful. More

by PEEK-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that Steve, Dan, and Tony made your experience fantastic at Lithia Hyundai of Reno! Thank you for sharing this positive feedback with us.

January 13, 2025

Very helpful and made sure my car was finished same day so I could travel home! More

by MRJAYE21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jan 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for the positive recommendation! We were happy to provide a quick turnaround time for your vehicle.

January 13, 2025

Trishi was very friendly and had great customer service, she got everything done right and had no issues with my service. More

by isaacibarra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Dayton
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Jan 14, 2025 -

Lithia Hyundai of Reno responded

Isaacibarra, we're delighted to hear that Trishi provided you with excellent service at Lithia Hyundai of Reno. Thanks for sharing your experience!

January 11, 2025

They went the extra mile for us during our first repair and service visit with them. More

by Backdox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Newton
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Jan 13, 2025 -

Lithia Hyundai of Reno responded

Thanks for stopping by! We will be sure to pass along your kudos to the team!

January 10, 2025

I WAS NOT ORIGINALLY GOING TO WRITE BUT I STARTED THINKING IF I WERE THE SUPERVISOR OF THIS DEPARTMENT I WOULD ASK MY PEOPLE TO TRY TO LOOK MORE UNIFORM, THEY TRULY DON'T LOOK AS THOUGH WANT TO HELP More

by abovedrest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chantel Hughes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your thoughts with us. We appreciate the feedback and will certainly take it into consideration to improve our team's presentation and make the area more welcoming. If there's anything else you'd like to discuss, please feel free to reach out. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

January 09, 2025

Very motivated and friendly, enjoyed working as a team to be able to get the car we were hoping for! More

by KEMP.ALEXANDRIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil
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Jan 10, 2025 -

Lithia Hyundai of Reno responded

Thank you for the positive review. We are thrilled to see that you found the perfect car!

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