Lithia Hyundai of Reno - Service Center

Always provide efficient and honest service. Dealership is very clean, staff is very good. Convenient hours. Dealership is very clean, staff is very good. Convenient hours. More

My experience with Customer service as to a recent repair and replace manufactures issue was excellent. and replace manufactures issue was excellent. More

Would not do recall work unless I spend 175 dollars to check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go bac check. Even though the airbag light is on. The recall is for my airbag light what a joke. Always trying to get money for nothing. I will never go back to Lithia Hyundai of Reno. And the service advisor told me your car is to old that’s terrible service. More

They were friendly. I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When I am disappointed that it wasn’t explained better. I prepaid for service, when asked if I wanted the rest of the 7,500 mile service I said yes. When the labor was so high, it seems the prepaid service was just BS. More

Always takes car of me and my vehicle! Great staff always helpful and knowledgeable about my car! Great staff always helpful and knowledgeable about my car! More

Nothing much to say ;just that Everyone is very polite and that as soon as you get in their there for your needs. and that as soon as you get in their there for your needs. More

The Service Department is very efficient and their customer service is really appreciated. The wait times are not bad also. customer service is really appreciated. The wait times are not bad also. More

Appreciate the fact that I was able to get in and have my issue resolved. The staff was very friendly. issue resolved. The staff was very friendly. More

Everyone was kind and courteous, helpful with questions, but several I had were never addressed, though they can wait until my next service. but several I had were never addressed, though they can wait until my next service. More

Well the service dept was very courteous and serviced my vehicle quickly. Now for the bad, they are trying to charge us for service we already paid for my contract says I paid for all regular service i vehicle quickly. Now for the bad, they are trying to charge us for service we already paid for my contract says I paid for all regular service items in the manual, but they are trying to charge me. I made my unhappiness obvious to them , someone from the dealership called and said he would have someone call me the next day however it has been about a month the 29th of June is when we were there but nobody has called. So I’m not really sure how I am feeling about it right now More