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Lithia Hyundai of Reno - Service Center
Reno, NV
1,822 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,822 Reviews of Lithia Hyundai of Reno - Service Center
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Verified Customer
August 30, 2022
Ryan got me a great deal! He was not informative whatsoever. Got me a decent deal but no word on my car, except what he ordered. 5/10 service. Nothing special. He was not informative whatsoever. Got me a decent deal but no word on my car, except what he ordered. 5/10 service. Nothing special. More
by therealandrewk
Employees Worked With
Ryan in Service. Great on price, Bad on customer service. Could/Have had significantly better.
August 29, 2022
Lance in the service department went above and beyond to make sure I was getting the best for my 2018 Santa Fe while maximizing benefits under warranty. Not only will I continue to have my vehicle serviced make sure I was getting the best for my 2018 Santa Fe while maximizing benefits under warranty. Not only will I continue to have my vehicle serviced there, I look forward to getting my next Hyundai from there as well. More
by JESSICA S
Employees Worked With
August 29, 2022
Great employee's! I have always been treated with respect. The employee's are friendly, professional and always willing to help. I have always been treated with respect. The employee's are friendly, professional and always willing to help. More
by AALMOND
August 28, 2022
Excellent follow through from my service advisor. I dropped off my car the night before for a 1pm appointment but the service was completed by 10am. Hear service! I dropped off my car the night before for a 1pm appointment but the service was completed by 10am. Hear service! More
by Vu
Employees Worked With
Tabatha Culver
August 28, 2022
Our car broke down 2 hours from Reno (we live in Northern CA but were on a road trip) and this service center really came through for us. Lance was our point of contact and he was incredibly helpful especial CA but were on a road trip) and this service center really came through for us. Lance was our point of contact and he was incredibly helpful especially since we were in another state while repairs were happening. He kept us in the loop and offered us choices. We really appreciated their quick and efficient work to get the big job done. We got a whole new engine and made it home safely. More
by Melanie S.
Employees Worked With
August 28, 2022
The service was great, and very professional. I would recommend the service and expertise for anybody who needs to get their car serviced by friendly professionals. I would recommend the service and expertise for anybody who needs to get their car serviced by friendly professionals. More
by SKITTLEBITE01
Employees Worked With
Matt Franceschini
August 27, 2022
They're super friendly and knowledgeable and always provide me with great customer service. I would recommend them to anyone. provide me with great customer service. I would recommend them to anyone. More
by AUBREY GURZI
Employees Worked With
Other Employees :
Matt Franceschini, Tabatha Culver
August 27, 2022
Timely, informative and thorough. Matt Franceschini is one of the best service advisors we have ever worked with. We enjoy the service so much that we have all of our cars serviced at Matt Franceschini is one of the best service advisors we have ever worked with. We enjoy the service so much that we have all of our cars serviced at Lithia regardless of brand. More
by SThompson
Employees Worked With
Matt Franceschini
August 26, 2022
The entire dealership has been amazing to work with! Ryan in sales has always gone above and beyond to make sure all my needs are met and that I’m satisfied. The service center has always been honest an Ryan in sales has always gone above and beyond to make sure all my needs are met and that I’m satisfied. The service center has always been honest and easy to work with. They always are excellent in providing the necessary education for me to make educated decisions. I have bought three vehicles from them so far and will continue to use them for all my transportation needs. More
by SHARYN
