Lithia Hyundai of Reno - Service Center

The service department is by far the best I've ever dealt with. Guaranteed I will go back for all of my cars service needs! with. Guaranteed I will go back for all of my cars service needs! More

I will recommend to anyone, Hyundai dealership. They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty They provide exelente service, during the process of getting a new care or continuing with warranty. Oil change,etc. I like the 10 yrs warranty More

There are a couple individuals who seem to care about the customer and customer experience but overall, I feel the service has gone down over the last recent years customer and customer experience but overall, I feel the service has gone down over the last recent years More

I would have given 5 stars, but the area you pull into for service is a complete cluster***k. Both times I have been here I couldn't even pull in because the cars in. line were not advanced forward as car for service is a complete cluster***k. Both times I have been here I couldn't even pull in because the cars in. line were not advanced forward as cars were taken into the shop. More

Service department got my car in and out ahead of schedule and had my courtesy ride on the way right away. Great job! schedule and had my courtesy ride on the way right away. Great job! More

After my car was worked on I had greasy handprints on my hood,door ,seat ,and my steering wheel. My car is white. Needless to say I was not happy. Also ordered a rear window wiper. I was waiting and waiting hood,door ,seat ,and my steering wheel. My car is white. Needless to say I was not happy. Also ordered a rear window wiper. I was waiting and waiting for it to come in. Finally I stopped by and it was in. But they only took my first name and no phone number so they couldn’t let me know it was in. I understand that you are busy, but what happened to me was unprofessional. I would expect it from a fly by nite mechanic, but this is the dealer. More

Everyone was really nice and they got my car got done in a timely fashion. a timely fashion. More

Holly was great in explaining the features of the car. However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out However we thought we were buying a 2023 instead of a 2021. I think we overpaid for the car. It was too late to back out More

Appreciate how thourough they are. Friendly staff, make suggestions as to other needs of the car. Friendly staff, make suggestions as to other needs of the car. More

Provides great customer service; responsive to customer needs. Quick service, no delay in care. Lance is fabulous. needs. Quick service, no delay in care. Lance is fabulous. More