Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lithia Hyundai of Reno - Service Center
Reno, NV
1,770 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,770 Reviews of Lithia Hyundai of Reno - Service Center
Sort by
February 24, 2023
This place is great and everyone is friendly and professional. This is why I always take my vehicle there for service professional. This is why I always take my vehicle there for service More
by DRUMMONDROBERT7292
Verified CustomerEmployees Worked With
Helpful February 24, 2023
We have asked to have our cruise control looked at for 1. 5 years. We called the 800 number and they told us to bring it to our dealership. Our dealership says to call the 800 number. I don't know what else 5 years. We called the 800 number and they told us to bring it to our dealership. Our dealership says to call the 800 number. I don't know what else to do. So frustrating.. More
by Cera
Employees Worked With
February 23, 2023
Customer service is okay. Nothing special during my last two visits as the check in is always awkward, people are sitting facing the door, they never make eye contact, when I Nothing special during my last two visits as the check in is always awkward, people are sitting facing the door, they never make eye contact, when I approach them they almost try to avoid me until I sit right in front of them and ask them if I can get the car checked in. Versus other dealerships I've gone to or have spent time at in AZ, TX and CA where employees immediately greet you and welcome you to their desk. Here it feels like I have to beg them to notice me to check the car in for it's service and only a few people understand how to do GSA cars, if I purchased a car from here I'd definitely not be bringing it in for service here. Id rather stick with Honda where employees approach you and say, " hello how can I help you?" At least the employee who helped me was accommodating and friendly. Otherwise if you aren't their a specific person you don't matter. More
by rgamez41
Employees Worked With
February 23, 2023
I've gotten 10 cars here at Reno Lithia Hyundai and Brian Kelly and Brian OGG are the best everybody is wonderful there I wouldn't go anywhere else Kelly and Brian OGG are the best everybody is wonderful there I wouldn't go anywhere else More
by Rickisand
Employees Worked With
Other Employees :
Brain kelly in sales dept. thank you so much.. you are great and I will make sure I tell everybody else that I know about you that wants to get a car and everybody else and Lithia Hyundai, Bryan Ogg, Hannah Choquette
February 19, 2023
They all were very nice and very professional I was impressed about what my total bill was when I picked up my car if was absolutely affordable thank you! impressed about what my total bill was when I picked up my car if was absolutely affordable thank you! More
by SHESHERENDON
Employees Worked With
Other Employees :
Jeremy Olsen, Matt Franceschini, Tabatha Culver, Gio Castro
February 18, 2023
Lance in service is spectacular. He is the best. Love working with him. Thank you!see you next week… He is the best. Love working with him. Thank you!see you next week… More
by RENOROGER68
February 17, 2023
Timely service, no pressure for additional service items, and completed when estimated. Friendly and helpful service rep and completed when estimated. Friendly and helpful service rep More
by MDANGLIN
Employees Worked With
February 15, 2023
Very helpful. Explained the tire inflation process to me as I have never had anything but regular air. Super friendly. Explained the tire inflation process to me as I have never had anything but regular air. Super friendly. More
by GWEN.MASSEY
Employees Worked With
Attilio, Matt Franceschini
