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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,771 Reviews

1,771 Reviews of Lithia Hyundai of Reno - Service Center

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March 01, 2023

Accurate,friendly very informative on my car and fast service. Helped me save some money More

by KELLYMAX1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Ogg
Mar 02, 2023 -

Lithia Hyundai of Reno responded

We're always happy to help, Kelly! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

February 28, 2023

Matt Franchesini, my service advisor is very good and very knowledgeable. He is helpful and easy to deal with. Other people there that I have dealt with have been uniformly polite and helpful. More

by SCHROEDERGREGORY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Mar 01, 2023 -

Lithia Hyundai of Reno responded

We appreciate the shoutout to Matt! We'll be sure to let him know you appreciate his knowledge and helpfulness. See you again soon at Lithia Hyundai of Reno!

February 28, 2023

We have owned 3 Hyundais. In the years that we have been see your service department decline since our first Hyundai Santa Fe. We have owned 2 Santa Fe and 1 Tucson. Good luck More

by RICHELLIOTT0854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not in you pictures
Mar 02, 2023 -

Lithia Hyundai of Reno responded

Hi Rich, we truly value your feedback and I’d like to learn more about how we can improve. Please feel free to reach out to me below when convenient, thanks. Andrea McGiffin 775-682-3368 Customer Relations Manager

February 27, 2023

Good customer service and good customer care from the best team and customer support teams More

by Vegasaces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Lithia Hyundai of Reno responded

That means so much to us! Thanks for being a valued customer here at Lithia Hyundai of Reno and we'll see you again next time!

February 27, 2023

Hyundai Reno staff is so thorough and friendly. Tabitha always takes care of us when we need service. The facility is well maintained and clean. More

by BGABRIEL73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabitha.
Feb 27, 2023 -

Lithia Hyundai of Reno responded

That means a lot to us at Lithia Hyundai of Reno! Thanks for being a wonderful customer and making it all worth it!

February 27, 2023

Lithia Hyundai always comes through and always do a great job. I’m always happy 😁 More

by HERNANMCHRIS29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie , Matt Franceschini
Feb 27, 2023 -

Lithia Hyundai of Reno responded

We're thrilled to hear that! It's our pleasure to provide top-tier customer service at every visit to Lithia Hyundai of Reno!

February 26, 2023

Friendly staff and our sales rep Dan was very knowledgeable and patient, explaining everything for us. The sales price was fair and it was an overall very good experience. More

by carol_gilbert
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Lithia Hyundai of Reno responded

We're pleased to hear Dan provided you with an informative and pleasant experience at Lithia Hyundai of Reno, Carol! Congrats on the new ride!

February 26, 2023

Ryan always takes time to explain the services offered and gets my car serviced quickly More

by PAUL.SHAPIRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 27, 2023 -

Lithia Hyundai of Reno responded

That's awesome to hear, Paul! Thanks for trusting us at Lithia Hyundai of Reno with your vehicle's care!

February 26, 2023

We love lithia hyundai! We've bought all of our cars from you since 2002. The service department is awesome. Lance has always given great customer service! More

by jovaughn464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Lithia Hyundai of Reno responded

We always look forward to your visits! Thanks for being a wonderful member of the Lithia Hyundai of Reno family throughout the years!

February 25, 2023

I always work with Lance in the service department. He is always fantastic. All the staff is very professional and customer oriented. They are amazing and the service has always been great. I have been More

by HDANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty over the years and always look forward to your visits! Safe travels from Lithia Hyundai of Reno!

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