Lithia Hyundai of Reno - Service Center

Always helpful. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with. Direct and forthright, and always showed me complete options on how I want to proceed, being mindful of my budget. Great guys to work with. More

Waiting time was less than I was told, clean waiting room and great refreshments. Vehicle was fixed and cleaner than when I brought it in. room and great refreshments. Vehicle was fixed and cleaner than when I brought it in. More

Wasn't allowed to use coupon that would of saved me $300 on service cause it wasn't presented before service contract was made on service cause it wasn't presented before service contract was made More

We purchased 2 cars and leased 1 since 2014. Dealership never showed loyalty or appreciation when I would call to have service done because they were too busy. They even lost our leased vehicle Dealership never showed loyalty or appreciation when I would call to have service done because they were too busy. They even lost our leased vehicle when we returned it. Once things started slowing down on the economy they were of course trying to do better. (This was 2022-2023 when they started trying) My recent service advisor was good. More

Friendly, fairly fast service. Also, the service advisor recommended other needed services but was not pushy.This is appreciated,as there is nothing worse than an overly aggressive Also, the service advisor recommended other needed services but was not pushy.This is appreciated,as there is nothing worse than an overly aggressive salesman! More

I brought my car in for a recall and asked if they could check my breaks as well because they seemed like they might need to be replaced and we were about to go on a road trip. They said they would check th check my breaks as well because they seemed like they might need to be replaced and we were about to go on a road trip. They said they would check them along with the typical inspection they do on all cars. When I brought my car car in I had a low tire pressure alarm on, and a rear running light out. My car was returned to me later that day and was told everything looked good. My car still had the low tire pressure alarm on and a rear tail light out. I can only assume my breaks weren’t actually checked since it seems they didn’t do the other inspections. On top of that I received a phone call that night asking when I was going to come pick up my car. I informed them I had already picked up my car several hours earlier. Seemed disorganized. I tried to call them multiple times to discuss this issue and even left two messages with no return phone call. More

Friendly staff. Amazing service. Went above and beyond to make this deal possible. I definitely recommend Amazing service. Went above and beyond to make this deal possible. I definitely recommend More

It's a great car place I love it thereunder I love the people there people there More

Chris and Efren were incredible in their vehicle recommendation and supporting me throughout my purchase. Couldn’t be happier! recommendation and supporting me throughout my purchase. Couldn’t be happier! More

This dealership has the most nicest most respectful employees they are knowledgeable and always helpful they will do their very best to get you in the car of your choice the selection of cars is above employees they are knowledgeable and always helpful they will do their very best to get you in the car of your choice the selection of cars is above and beyond the service Tech's are the best they do great work and are very careful with your car i would recommend lithia auto group to anyone buying a new or used car More