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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,829 Reviews

1,829 Reviews of Lithia Hyundai of Reno - Service Center

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April 15, 2023

They are dishonest, had I had not researched I would had been taken to the cleaners! More

by audreybrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dawn Vincent
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Hi Audrey, I’m sorry you feel this way about us. We aim to be open and honest with you throughout your visit. If you’d like to discuss this further, I’d be happy to speak with you below, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

Apr 19, 2023 -

audreybrill responded

Hello I would be happy to discuss my experience, please feel free to reach out to me.

April 15, 2023

Garet was amazing and a lot of help with everything thank you so much i love my car More

by JENIFERBAROJAS2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garet five stars
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Congrats, Jenifer! The team was more than happy to help at Lithia Hyundai of Reno. Let us know if you need anything else!

April 15, 2023

Ryan was so helpful! Had just driven through the snowstorms, car was done! Thank you More

by miwoods2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

The Lithia Hyundai of Reno team works hard to get you back on the road in no time! Thanks for stopping by!

April 14, 2023

Out standing and very communicative. The job gets done and I never have any issues More

by PAYDONC314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for the five-star review and being a valued customer at Lithia Hyundai of Reno!

April 14, 2023

Out standing and very communicative. The job gets done and I never have any issues More

by PAYDONC314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for the five-star review and being a valued customer at Lithia Hyundai of Reno!

April 14, 2023

Always take care of me and keep me posted when will be ready. Thank you. More

by lrryself
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure to assist you! Thanks for trusting us with your vehicle's care!

April 14, 2023

Life changing, no pressure it's like they really care about you. Very easy so simple More

by DCHEWIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Murillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly is the best, David Lennox, Dawn Vincent
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Your satisfaction is our goal at Lithia Hyundai of Reno. We're happy to provide a comfortable and seamless experience for our valued customers. See you next time!

April 14, 2023

Friendly, personable, professional. Knowledge Luke was fantastic. He was personable, friendly, and very knowledgeable. He made sure I felt comfortable with my purchase options. More

by terrynikki98
Recommend Dealer
Yes
Employees Worked With
Luke
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

We're so happy to hear Luke made your experience at Lithia Hyundai of Reno so wonderful! Thanks for the kind words and we hope to see you again soon!

Apr 18, 2023 -

terrynikki98 responded

I am very pleased and I will send more business your way

April 13, 2023

We had a great experience with our salesman and the finance department. My husband and I couldn't be happier. More

by nomatterwhat121317
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

Thanks for choosing Lithia Hyundai of Reno for your automotive needs! We're glad to hear you enjoyed your experience and look forward to many more visits in the future!

April 13, 2023

Lance Smith was great 10s across the board Great job! Thank you for all your help More

by GULZAREEN97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure! Thanks for the shoutout to Lance and the five-star review!

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