Lithia Hyundai of Reno - Service Center

Always friendly, courteous, and helpful to your needs. They always have a comfortable waiting with pastries, coffee and 🍵 tea They always have a comfortable waiting with pastries, coffee and 🍵 tea More

Everything was great except for the second service in a row- my service warning/timer in my infotainment system was not reset so it still shows I’m past due for my service- Very annoying! row- my service warning/timer in my infotainment system was not reset so it still shows I’m past due for my service- Very annoying! More

Honestly not sure if I was billed correctly or maybe I just didn't understand the breakdown.. After looking at my bill, it seems as if they attempted a repair on my vehicles transmission and when that fai just didn't understand the breakdown.. After looking at my bill, it seems as if they attempted a repair on my vehicles transmission and when that failed, they then put in a brand new one from the factory. Looking at my bill, it seems as if I was billed the labor on the failed repair, which I think is unfair. The labor for my repair was about 2/3rds of the total cost of the repair, which is very surprising!. So, honestly, I feel I was taken advantage of.. There's no way that dropping an old transmission and putting in a new one could take the amount of hours billed. But then again, I'm no mechanic.. More

As always service at Lithia with Matt is exceptional. I never hesitate to take my car here. I never hesitate to take my car here. More

Your service is extremely good 😊, I’m very happy and grateful with the customer service personal, they are very nice, thank you. grateful with the customer service personal, they are very nice, thank you. More

Always professional and eager to help answer questions a s look up all 4 cars I have purchased from you s look up all 4 cars I have purchased from you More

Always great customer service when I take my vehicle to them. The service advisor always looks what needs to be done and checks for any recalls that might be needed. them. The service advisor always looks what needs to be done and checks for any recalls that might be needed. More

Always good. ...our 5th new car in 7 years Our sales guy was great...in future will get another ...our 5th new car in 7 years Our sales guy was great...in future will get another More

I brought my vehicle in for the check engine light being on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better b on which was the second time in 6 months, they diagnosed the problem, thought they fixed it and then they needed another part, the issue was better but my car was still running rough so they rediagnosed the issue and found that I needed a new engine. I was very upset because I've only had this car for 18 months and I'm on top of any scheduled maintenance, Ryan was able to get me into a loaner car thank goodness because my car was in the shop for a total of 45 days. Ryan got a whole new engine covered under my extended warranty. I was very pleased with the care and time they took on my car even though it took a while they made sure it was done right and Ryan was awesome. Everyone there is always so friendly and prompt. More

Excellent assistance with both the Santa Fe and the Sonata. Lance was very professional and helpful. Sonata. Lance was very professional and helpful. More