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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,855 Reviews

1,855 Reviews of Lithia Hyundai of Reno - Service Center

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May 14, 2023

Trisha was incredible to work with! She was honest, no pressure, funny, and had my best interests in mind while still doing her job. More

by diering4
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg
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May 15, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words! We're pleased to hear Trisha made your experience here at Lithia Hyundai of Reno so enjoyable. Stop by again soon!

May 13, 2023

Handle my situation with ease. Definitely will recommend to family and friends . Thankyou so much More

by maleko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

May 13, 2023

They provide a great service. I find that it is budget conscious and no overcharging. I really like the very friendly people. More

by CRSCTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Lithia Hyundai of Reno responded

We always strive to keep our prices competitive and provide you with the best possible deals. See you next time at Lithia Hyundai of Reno!

May 12, 2023

This is definitely one of the best dealerships I have ever dealt with hands-down! More

by MATTHEWTAYLOR2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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May 12, 2023 -

Lithia Hyundai of Reno responded

That means so much to us, Matthew! Thanks for taking the time to share your feedback, and we'll see you again soon at Lithia Hyundai of Reno!

May 12, 2023

Very professional and passionate towards my needs in choosing a vehicle. Was not over bearing. More

by LCSWAT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paydon Chambers
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May 12, 2023 -

Lithia Hyundai of Reno responded

The team strives to create a comfortable and pressure-free car-buying experience at Lithia Hyundai of Reno. Thanks for the five-star review!

May 12, 2023

Lance is the best hire this place has made. His customer service is the example others should mimic. More

by s.newell79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate that and will pass this along to him. Thanks for being a valued customer at Lithia Hyundai of Reno!

May 12, 2023

It was great work on all sides. Made all repairs in a very timely manner More

by esb1609.jk@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
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May 15, 2023 -

Lithia Hyundai of Reno responded

We're glad to hear that! Thanks for choosing Lithia Hyundai of Reno for your vehicle's service needs!

May 11, 2023

Matt was my service writer. He was funny, efficient and professional. He got me in quickly and fixed the problem. More

by dunham1@sbcglobal.net
Recommend Dealer
Yes
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May 11, 2023 -

dunham1@sbcglobal.net responded

The Service Department is efficiently run and they do a great job. I would recommend the Service Department for any customer with any brand of vehicle.

May 11, 2023 -

Lithia Hyundai of Reno responded

Thank you for the kind words and recommendation! We're always happy to help at Lithia Hyundai of Reno!

May 11, 2023

Very thorough, great explanation of what is going on and what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. More

by SD.NEEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Attilio Ravi / 5 stars
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May 11, 2023 -

Lithia Hyundai of Reno responded

It's always a great time when you stop by! Thanks for being a valued member of the Lithia Hyundai of Reno family!

May 11, 2023

Car went in for scheduled service- oil change and tire rotation, 2 hours later was released back to me. Tires were never rotated. Had to do it myself. Makes me doubt if the oil change was done properly. More

by RANDYBOLTON07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure. Still have receipt.
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May 15, 2023 -

Lithia Hyundai of Reno responded

Hi Randy, I’m very sorry to hear about your service experience with us. The team aims to complete every service thoroughly and timely. I’d love to speak with you about this in further detail so I can address your concerns appropriately, thank you. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

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