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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,829 Reviews

1,829 Reviews of Lithia Hyundai of Reno - Service Center

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May 09, 2023

Awesome service every time I’m in town! Thanks again everyone. I always appreciate your help! More

by DJLR1415
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Lithia Hyundai of Reno responded

We love seeing you here at Lithia Hyundai of Reno! Thanks for stopping by and giving us a five-star review!

May 07, 2023

My experience at this dealership is far beyond the best. From servicing to buying vehicles, outstanding in every detail! Thank you!! More

by Tamarah70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaby Temprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

That means so much to us! Thanks for being a wonderful part of the Lithia Hyundai of Reno family, and we wish you safe travels!

May 07, 2023

Polite, efficient service advisors. Service completed well and on time. Happy to recommend Hyundai service center. More

by BAILEYBICHON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

The Lithia Hyundai of Reno team is happy to provide thorough and timely service for our valued customers. Thanks for the great review and recommendation, Bailey!

May 07, 2023

I enjoyed the fact that everyone was super quick when checking me in or out of the service appointment. More

by A.DREHER98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

At Lithia Hyundai of Reno, we know your time is valuable. The quicker we can get you back on the road the better! Thanks for the five-star review!

May 06, 2023

I was sold a lemon and denied any kind of reimbursement on the vehicle price or even switching out the vehicle. Now I have a car that is likely to break down on me within the year, and a 16k loan. More

by Kalebc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kirby
May 10, 2023 -

Lithia Hyundai of Reno responded

Hi Kaleb, I’m sorry to hear you feel this way. We never intend to sell you a vehicle that is unsafe to drive or defective. Please reach out to me below so we can discuss this further, thank you. Scott Robert Customer Relations Manager 775-682-3352 scottrobert@lithia.com

May 06, 2023

My appointment was for 730am for horn not working and recall on setbelt.ask matt they didn't have time to fix recall could please just fix horn seens recall takes 3 hours.was told by 2 different people I More

by Robertleewall2493@gmail.com
Recommend Dealer
No
Employees Worked With
Matt
May 10, 2023 -

Lithia Hyundai of Reno responded

Hi Robert, I apologize for the longer than expected wait time. We strive to get every service done in a timely manner so you can go about your day. I’d love the opportunity to speak with you to learn more about your visit, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

May 06, 2023

They are always helpful and accommodating. We have purchased several cars from this dealership and have always had great service. Lance is the best! More

by RENORAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
May 08, 2023 -

Lithia Hyundai of Reno responded

Thanks for being a valued customer here at Lithia Hyundai of Reno! It's always a pleasure to assist you!

May 05, 2023

Had a great experience. Was my third time getting a vehicle there and the salesman was a very awesome person More

by HEATHER.HMEJIA
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Lithia Hyundai of Reno responded

We truly appreciate your loyalty, Heather, and are thrilled to hear you enjoyed your time with us again! Let us know if we can be of any further assistance here at Lithia Hyundai of Reno!

May 04, 2023

In and out quickly enough. This survey is annoying. The service experience was great. Thanks. More

by EVOLVING.VIOLA@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lance in the service department
May 04, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your feedback with us! We hope to see you again in the future!

May 04, 2023

Quick service great service advisors and everyone is super friendly and very easy to deal with More

by CCKAMINSKAYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words! It's our pleasure to make the service experience as quick and easy as possible. See you next time at Lithia Hyundai of Reno!

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