Lithia Hyundai of Reno - Service Center

It was great work on all sides. Made all repairs in a very timely manner Made all repairs in a very timely manner More

Matt was my service writer. He was funny, efficient and professional. He got me in quickly and fixed the problem. He was funny, efficient and professional. He got me in quickly and fixed the problem. More

Very thorough, great explanation of what is going on and what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. what will happen. Transparent. Friendly and funny. Great team. I enjoy coming in and don’t dread it like other service shops. More

Car went in for scheduled service- oil change and tire rotation, 2 hours later was released back to me. Tires were never rotated. Had to do it myself. Makes me doubt if the oil change was done properly. rotation, 2 hours later was released back to me. Tires were never rotated. Had to do it myself. Makes me doubt if the oil change was done properly. More

The dealership is a great place but the service too over 24 hours and I was told I may not even get my car back that day and I was going to be stuck without a car even thought it was ready. 24 hours and I was told I may not even get my car back that day and I was going to be stuck without a car even thought it was ready. More

Worthless, lying, enabler, zero customer service skills! !! He allows Service Advisers to insult customers, he dismisses his Service Adviser damage to customer car. !! He allows Service Advisers to insult customers, he dismisses his Service Adviser damage to customer car. More

Very professional. Great customer service. A wonderful experience! That was three sentences you got from me. Great customer service. A wonderful experience! That was three sentences you got from me. More

This dealership greets you almost immediately. They go over all they are going to do. The service was completed in an amazingly short time.😊 They go over all they are going to do. The service was completed in an amazingly short time.😊 More

I enjoy their Service Department. Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that sh Upon purchase, the sales rep's behavior was very unsatisfactory. Unprofessional, and only concerned with her next sale. It does not appear that she is with no longer with Reno Lithia. My husband made the comment, that "Never Again", this would be the last car he ever purchased. It was (I do not blame her), but he passed away in October. I am sad that this was his last experience. Tony Roach however, was responsive and continued to assist. More

The best! !! Always the best service and snacks. I appreciate how everyone is kind and is so eager to help you with anything you need. !! Always the best service and snacks. I appreciate how everyone is kind and is so eager to help you with anything you need. More