Lithia Hyundai of Reno - Service Center

We continue to be satisfied about the car care we have been receiving. The service personnel has been professional, efficient, and friendly. We are especially pleased with Dan Dunham. He has sold us ma been receiving. The service personnel has been professional, efficient, and friendly. We are especially pleased with Dan Dunham. He has sold us many vehicles through the years. He is a reason why we keep on coming back. Thank you. More

Service was great and staff polite and wait was short will come again part ordered came in soon they expected will come again part ordered came in soon they expected More

The entire service department team went out of their way to ensure that the transmission problem I experienced was completely resolved. I greatly appreciated the empathy shown to me. to ensure that the transmission problem I experienced was completely resolved. I greatly appreciated the empathy shown to me. More

Garrett has been helpful and available even though the purchase has been completed. The dealership was able to get us the vehicle we wanted even though they didn’t have it in stock. purchase has been completed. The dealership was able to get us the vehicle we wanted even though they didn’t have it in stock. More

Lance Smith, the assistant service manager and Jeremy Olson the service manager more often than not did not respond to emails and voicemails which was very frustrating for me. Olson the service manager more often than not did not respond to emails and voicemails which was very frustrating for me. More

Easy going. Informative. Educational, pleasant, not pushy No more descriptive words, thank you Why ask Informative. Educational, pleasant, not pushy No more descriptive words, thank you Why ask More

Staff is great. Very helpful and very informative on the services they are performing. Service advisors are excellent. Very helpful and very informative on the services they are performing. Service advisors are excellent. More

Although I had an 11 AM appointment for a simple oil change. At 1 PM after sitting there for two hours, they had not moved my car, nor planned to let me know things were so delayed. change. At 1 PM after sitting there for two hours, they had not moved my car, nor planned to let me know things were so delayed. More

Precise, detailed and no wasting time Excellent and they add value to the service- very happy add value to the service- very happy More

My brand new Tucson brakes made and still makes grinding sound when pushing the pedal. I took it there and I was told there was nothing wrong with the brakes. sound when pushing the pedal. I took it there and I was told there was nothing wrong with the brakes. More