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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

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June 06, 2023

I walked in mistakenly thinking I had an appointment at the Reno dealership. Unfortunately, it was at the Carson city dealership. However, Matt Franceschini welcomed me anyway, and took my car in for the s More

by VICTORIAALLAN973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jun 07, 2023 -

Lithia Hyundai of Reno responded

It was our pleasure to perform your vehicle's service, Victoria! We appreciate the shout-out to Matt and hope to see you again at Lithia Hyundai of Reno!

June 06, 2023

Beautiful service. My new tires are so amazing and the dealership was super clean and was able to get a lot of work done! More

by VAUGHN6302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Ashton, Matt Franceschini, Paydon Chambers
Jun 07, 2023 -

Lithia Hyundai of Reno responded

We're glad to see you're satisfied! Thanks for choosing Lithia Hyundai of Reno for your automotive needs!

June 01, 2023

It’s always a pleasure coming here to get work done on my car. The service reps and mechanics are amazing. Thanks again! More

by DJLR1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family! Thanks for the wonderful review and being a valued customer!

May 30, 2023

Friendly staff. Gets the job done in a timely manner. Not pushy. Love the atmosphere. More

by SHAIGH2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 30, 2023 -

Lithia Hyundai of Reno responded

The team is happy to provide a friendly and efficient experience at Lithia Hyundai of Reno. Thanks for stopping by!

May 28, 2023

The service department has the nicest employee’s. Always polite and professional!. Wouldn’t take my car to any other dealership. More

by LAURALFOX199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 30, 2023 -

Lithia Hyundai of Reno responded

That means a lot to us! Thanks for being a valued member of the Lithia Hyundai of Reno family!

May 28, 2023

I gave a. One star not two. When your service dept decides they are doing us a favor, I find a business that appreciates our business. You have gone straight d More

by Steve Bridgman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Newton
May 31, 2023 -

Lithia Hyundai of Reno responded

Hi Steve, I’m sorry you feel this way about our service department. We always strive to provide top-notch service for our valued customers. If you’d like to discuss your visit in more detail, I’d love the chance to speak with you so we can improve going forward, thanks. Andrea McGiffin Customer Relations Manager 775-682-3368 andreamcgiffin@lithia.com

May 27, 2023

Able to get appointments quickly with efficient and thorough service. I have a favorite service rep: Ryan Newton and l always rely on him. K8 More

by Vewick77
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 30, 2023 -

Lithia Hyundai of Reno responded

That's great to hear! We'll be sure to pass this along to Ryan!

May 26, 2023

Lance has been so helpful, very personable, and he has a great sense of humor! More

by Rhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawn Vincent
May 30, 2023 -

Lithia Hyundai of Reno responded

We appreciate the shoutout to Lance, Rhonda! Thanks for being a valued customer at Lithia Hyundai of Reno!

May 24, 2023

Lithia Hyundai Reno treat their customers well and respect their time. I will definitely be back. More

by ADAMGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
May 25, 2023 -

Lithia Hyundai of Reno responded

It's our pleasure to assist you here, Adam! Thanks for being a valued customer!

May 24, 2023

Great service, friendly employees and I will be bringing my car there in the future More

by LOU_SHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023 -

Lithia Hyundai of Reno responded

Thanks for sharing your experience with us! The team is always eager to help, and we hope to see you again soon at Lithia Hyundai of Reno!

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