Lithia Hyundai of Reno - Service Center

It was clean comfortable, and the staff was very knowledgeable about all cars available and was very helpful in the whole buying process. knowledgeable about all cars available and was very helpful in the whole buying process. More

The sales personnel was very friendly, however, I feel that the car sold to us was not inspected properly. It was sold with a mice nest and chewed up engine wiring. Car stopped working 3 days after the pu that the car sold to us was not inspected properly. It was sold with a mice nest and chewed up engine wiring. Car stopped working 3 days after the purchase. I was grateful that dealership acknowledged their mistake and took the car for a quick fix up (however, initially, they tried to blame this issue on me and charge $4.5K for repairs). Now, I expect the car to cause more and more issues and was very disappointed that the dealership did not even give us 30 days warranty. Overall, my experience was very stressful and I will never go back. More

I purchased a new car within 48 hours and 75 miles. The check engine light came on. Before I purchased the car I was told they did a complete service check. When I took it back to the dealership, they The check engine light came on. Before I purchased the car I was told they did a complete service check. When I took it back to the dealership, they said it would cost me $500 to change, spark plugs and additional parts. I will never bring my car back here. More

They didn't stand by their word re:after sale service. Nice car, poor sales. The additional service was going to cost me $499.00 that I found out about only when I arrived for the appointment. I can say Nice car, poor sales. The additional service was going to cost me $499.00 that I found out about only when I arrived for the appointment. I can say that regardless what your salesperson says and implies at the time of sale, get everything in writing. They want the sale. More

Terrible service and the pricing is practically criminal. They tried to charge me 1200 dollars for a service that another shop charged me 300 dollars for. I will absolutely never bring my car to lithia for a They tried to charge me 1200 dollars for a service that another shop charged me 300 dollars for. I will absolutely never bring my car to lithia for anything that is not 100% covered by a warranty. More

Good service and attentive to my needs. Very professional and friendly. Good hours and cleanly. Very professional and friendly. Good hours and cleanly. More

The device department was very nice and had my vehicle ready when they said it would be. ready when they said it would be. More

Great Service and Very Professional! ! Matthew was very helpful and kept us informed of the progress!! ! Matthew was very helpful and kept us informed of the progress!! More

I feel that after having my car for as long as they did it should have been detailed. No vacuuming or even a car wash, really?!! it should have been detailed. No vacuuming or even a car wash, really?!! More

I would never do business with the dealerships again for the way we were treated the way we were treated More