Lithia Hyundai of Reno - Service Center

Lance was my contact in the service center. I hadn’t been there in eight years but I still remember him. He was excellent then & is excellent now. He did everything to exceed my expectations. H I hadn’t been there in eight years but I still remember him. He was excellent then & is excellent now. He did everything to exceed my expectations. He handled the pick up and delivery arrangements for my car. Kept me informed about the status of my service. Didn’t try and oversold me understood my financial constraints. Excellent employee. More

Tabitha provides excellent customer service, with prompt and clear communications. I have have my 2022 Ioniq 5 in multiple times due to a charging issue, and though the Reno dealership is great to work with and clear communications. I have have my 2022 Ioniq 5 in multiple times due to a charging issue, and though the Reno dealership is great to work with, I feel like they aren't getting clear guidance on how to properly service my electric car from Hyandai corporate. More

Very accomodating with my schedule and preferences. They fixed my recall notice while my vehicle was there for a service. They fixed my recall notice while my vehicle was there for a service. More

They do a great job servicing my vehicle every time and Lance in customer service is always excellent to work with. Lance in customer service is always excellent to work with. More

Our experience was wonderful and fast. The workmanship was very impressive. The only problem is getting parts. The workmanship was very impressive. The only problem is getting parts. More

Very courteous car was done faster than they said,the molding on the driver door was the only thing not repaired. molding on the driver door was the only thing not repaired. More

We were from out if town when our newer sonata would not start and towed into this dealership on a Saturday morning. They would not even look at it until the following Tuesday morning despite what appeared start and towed into this dealership on a Saturday morning. They would not even look at it until the following Tuesday morning despite what appeared to be a minor issue. We could not wait and had to be on the road to get home to socal asap. They wouldn't even give us a time frame indicating they needed time to diagnose, order parts then repair. We got home Monday night and got a call the following morning indicating the car was ready for pick up. Diagnosed as a loose "N" nut on the starter which took less than 5 minutes to repair. A waste of our time and money to get rental to get home and for Hyundai to ship the car back to us in socal when it could have been fixed the day we brought it in IF they went the extra step to just even look at the problem, as we asked, when towed in. Service writer did not even care about the position we were in to get home. More

This dealership has been wonderful with everything. It has been easy and a pleasure to work with them. It has been easy and a pleasure to work with them. More

They found me a car and made a deal on the spot. They were able to work with me when I got a lease. Lucas is awesome and catered to my specific needs. Super satisfied with the service they provi They were able to work with me when I got a lease. Lucas is awesome and catered to my specific needs. Super satisfied with the service they provide! More

Fantastic place to get you car service. Excellent service. Took a very short time to get my vehicle serviced Excellent service. Took a very short time to get my vehicle serviced More