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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,040 Reviews of Lithia Hyundai of Reno - Service Center

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February 24, 2023

This place is great and everyone is friendly and professional. This is why I always take my vehicle there for service More

by DRUMMONDROBERT7292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Lithia Hyundai of Reno responded

It's always a pleasure to assist you here, Robert! Thanks for the kind words and we'll see you next time at Lithia Hyundai of Reno!

February 24, 2023

It's always a good experience visiting this dealership everyone is friendly and the service is done right on the first visit. I also enjoy working with Lance. More

by Larry T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2023 -

Lithia Hyundai of Reno responded

We're glad to have you in the Lithia Hyundai of Reno family, Larry! We'll see you again soon!

February 23, 2023

Service is great! I always feel well taken care of when I bring my vehicles in! More

by J.MORRISON142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Feb 23, 2023 -

Lithia Hyundai of Reno responded

We're always happy to see you here! Thanks for being a valued customer at Lithia Hyundai of Reno!

February 23, 2023

Responsive to our needs. always ready when promised. MATT our service advisor is a great guy. More

by HMPICKON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Feb 24, 2023 -

Lithia Hyundai of Reno responded

Thanks for the kind words for Matt and the team! We're always happy to help at Lithia Hyundai of Reno!

February 19, 2023

They all were very nice and very professional I was impressed about what my total bill was when I picked up my car if was absolutely affordable thank you! More

by SHESHERENDON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen, Matt Franceschini, Tabatha Culver, Gio Castro
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Feb 20, 2023 -

Lithia Hyundai of Reno responded

Thanks for choosing Lithia Hyundai of Reno! We're always happy to help!

February 18, 2023

Lance in service is spectacular. He is the best. Love working with him. Thank you!see you next week… More

by RENOROGER68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Lithia Hyundai of Reno responded

It's always a pleasure to assist you at Lithia Hyundai of Reno, Roger! Thanks for being a valued customer!

February 17, 2023

Timely service, no pressure for additional service items, and completed when estimated. Friendly and helpful service rep More

by MDANGLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 20, 2023 -

Lithia Hyundai of Reno responded

That's what we like to hear! Thanks for stopping by Lithia Hyundai of Reno for your vehicle's service!

February 15, 2023

I was looking for a good deal on a car that would be affordable and I didn't get that More

by baloccajames65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2023 -

Lithia Hyundai of Reno responded

Mr. Balocca, thank you for your business and thank you for taking a moment from your busy day to share your experience. I’m sorry you feel as though you didn’t get a good deal despite the efforts the sales team went through to make this happen for you. If there was anything else that contributed to the low score, I can be reached at the number below. Thanks again for your business. Regards, Scott Robert 775-682-3352 Customer Relations Manager

February 15, 2023

Very helpful. Explained the tire inflation process to me as I have never had anything but regular air. Super friendly. More

by GWEN.MASSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Attilio, Matt Franceschini
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Feb 16, 2023 -

Lithia Hyundai of Reno responded

We appreciate the five stars, Gwen! It's great to hear your experience was knowledgeable and friendly at Lithia Hyundai of Reno. See you next time!

February 15, 2023

Friendly staff. Good service. Good oil change price and comprehensive check points for fluids and parts. More

by ekmaalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydney Helu
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Feb 16, 2023 -

Lithia Hyundai of Reno responded

Thank you for the high rating! We're happy to provide friendly, helpful service here at Lithia Hyundai of Reno. See you again soon!

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