Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,818 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
November 18, 2023

I love the service the attention although I did find there was a few rough spots in my paint More

by STETSON3339
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Report | Print
Nov 20, 2023 -

Lithia Hyundai of Reno responded

Thank you for reaching out, Stetson. We are happy to see that you enjoyed the customer service provided by our team at Lithia Hyundai of Reno. Should you have any questions or concerns about the spots in your paint, please give us a call.

November 18, 2023

Very polite and professional. Thanks so much for your help. I would recommend you to a friend. More

by laurenmiller625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maegan Minetto
Report | Print
Nov 20, 2023 -

Lithia Hyundai of Reno responded

Hello Lauren, Thank you for the positive review. We are proud to have earned your recommendation. Should you ever need anything else in the future, please let us know.

November 16, 2023

Had a great experience shopping for my new car. Had a great sales person answered every question I had got me into the vehicle I want it More

by nancypedroza123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Lithia Hyundai of Reno responded

Nancy, we're delighted to know you had a great experience at Lithia Hyundai of Reno and found the vehicle you wanted. Thanks for sharing your positive feedback!

November 13, 2023

Solid. Some clean up of the water spots on the windshield would have been appreciated. Other than that the team worked hard to make us happy. More

by RECORDDAVE
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Report | Print
Nov 13, 2023 -

Lithia Hyundai of Reno responded

We appreciate your feedback! It's great to know our team at Lithia Hyundai of Reno worked hard to ensure a positive experience. We'll take note about the water spots for future improvements. Thanks again and happy driving!

November 13, 2023

Bad service - the service department is suck. All the efforts are put into the sale, don’t expect to have your car service there after you bought it - it will be simply rejected More

by AHMADRASHID2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
General
Report | Print
Nov 16, 2023 -

Lithia Hyundai of Reno responded

Hello, We strive for excellence in all areas of our business, so it's disappointing to learn we were unable to meet your expectation. I'd like the opportunity to discuss this further and see how we can improve your future experiences. Please reach out at your earliest convenience. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

November 12, 2023

Lance is one of the kindest advisors I have work with in comparison to other dealerships in my pervious years. More

by MAHARLIKADEVERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2023 -

Lithia Hyundai of Reno responded

Maharlikadevera, it's great to know that Lance provided you with such exceptional service at Lithia Hyundai of Reno. We appreciate your kind words and look forward to assisting you in the future!

November 12, 2023

I Always have great service with hyundai. Fast and friendly service thank you Matt for making sure I’m taken care of More

by CATHALEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Report | Print
Nov 13, 2023 -

Lithia Hyundai of Reno responded

We're glad to know you always have a great experience with us at Lithia Hyundai of Reno! It's our pleasure to provide fast and friendly service. We'll pass your thanks along to Matt, too. Safe travels!

November 10, 2023

My usual rep Lance had a family issue. The person who took over was very short and I really did not get what I had asked for. He also made me feel like I was a dumb female when I asked que More

by CRSCTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Report | Print
Nov 16, 2023 -

Lithia Hyundai of Reno responded

Hello, I'm sorry to read about your recent experience. It is important that our guests feel respected. I truly apologize that your visit did not meet your usual expectations. If you're open to discussing this further, please reach out directly so we can address any concerns you may have. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

November 08, 2023

Very good service and feed backs. They have good manners to explain anything you want to know More

by kkhahaha74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Report | Print
Nov 08, 2023 -

kkhahaha74 responded

They are always busy and booked out at least one month but they will take care of your vehicle very quickly once you get there. My car was done that day I brought instead of 72hours of work would take as they said.

Nov 08, 2023 -

Lithia Hyundai of Reno responded

Hello there! Thank you for the positive review. Should you ever need anything else, please let us know.

November 08, 2023

Super friendly and everyone in there was very helpful and they reevaluated my car and told me I was going to hit the road More

by KARSON43MELVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Mazzone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Ogg, Jeremy Olsen, Hannah Choquette, Maegan Minetto, Ryan "RJ" Bush
Report | Print
Nov 09, 2023 -

Lithia Hyundai of Reno responded

Hi Karson! We're glad to know you found our team at Lithia Hyundai of Reno helpful and friendly. It's great that we could assist with your automotive needs before hitting the road. Safe travels!

1
...
23
24
25
...
182