Lithia Hyundai of Reno - Service Center

They were awesome! Quick, responsive and very polite I would highly recommend them to anyone with Hyundai Quick, responsive and very polite I would highly recommend them to anyone with Hyundai More

Other than the service rep I dealt with the day after it was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me was dropped off the night before (woman, I don't recall her name) I wasn't impressed. However that first service rep was very helpful. She helped me solve my transportation problem and told me who would call me on that coming Monday. The service rep I worked with did not do a good job of communicating with me. He told me he would call me after the problem was diagnosed and let me know about how long the repair would take. I never heard from him until Friday when he called me to tell me it was ready. The dealership was 200 miles from home, and luckily I was home and able to drive there and get my car. That might have not been the case and I would've rung up extra days on my rental car. When I got to the dealership he barely explained the problem. I felt like he was either disinterested or dismissive. More

Friendly just like they knew me. Experienced, friendly, professional, well trained Oh and Ryan was cool too Experienced, friendly, professional, well trained Oh and Ryan was cool too More

This dealership is great. I always get great service with good wait time. Lance Smith is so professional and polite and friendly. I always get great service with good wait time. Lance Smith is so professional and polite and friendly. More

Matt always makes my services easy and explains the work that needs to be done that needs to be done More

Lance is the best. Super knowledgeable and super friendly. I highly recommend him for all of your service needs Super knowledgeable and super friendly. I highly recommend him for all of your service needs More

Performed the work in a timely manner. Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day Employees were accessible, courteous and pleasant. Physical plant is somewhat crowded. More space will be needed some day More

Service was timely and well done. Matt was thorough and attentive to my tricks neefs. Matt was thorough and attentive to my tricks neefs. More

Ryan ttok great care of our service needs. Routine maintenance. Car was ready on time. Price was as estimated. Routine maintenance. Car was ready on time. Price was as estimated. More

Lithia Hyundai had great customer service! !The management team was awesome and Mathew Reed was great! !The management team was awesome and Mathew Reed was great! More