Lithia Hyundai of Reno - Service Center

Car in shop almost 3 months comes out filthy dirty barely recognized my car. Could have had weekly updates instead of having to call to get information or updates. recognized my car. Could have had weekly updates instead of having to call to get information or updates. More

Trisha Stone was amazing, as was the entire staff of Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she re Lithia Hyundai of Reno. She was very attentive and listened to all of my concerns. She gave me great advice and was able to squeeze me in when she realized I was going to be stranded in Reno (as I am from CA and was leaving the next day) and made it her mission to get my car fixed. She also went above and beyond advocating for me and making sure everything was done right. She made sure I understood every step in the process and also explained things to me in a very clear way. She gave me timely updates and kept me in the loop of everything. Trisha is truly a lifesaver and if it wasn’t for her dedication I would have been stuck in Reno a lot longer than I had planned to be. Having to take your car to the shop in an unfamiliar city/state is always nerve wrecking, but Trisha really made me feel comfortable and at home. I feel so lucky to have stumbled upon Lithia Hyundai of Reno and Trisha specifically! Thank you again! More

I've bought two cars from this Hyundai dealership, and both experiences were excellent! Ceasar was so much help and so friendly! both experiences were excellent! Ceasar was so much help and so friendly! More

Every time I take my Acura I get the best service. Lance is so kind and patient. Lance is so kind and patient. More

I Always receive excellent service from Lithia Hyundai. Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! Lance has been my Service Advisor since purchasing this vehicle and I appreciate his honesty and concern!!! More

Took care of my issues in a timely manner. Work completed as promised and in time frames Work completed as promised and in time frames More

Very professional staff but the indicator I perceived is the Dealership is getting too small, not enough room for sales and service. the Dealership is getting too small, not enough room for sales and service. More

All the staff are nice, and the service was quick. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. Despite being really busy, they had me in and done when they said they would. I appreciate that they value my time. More

They were very helpful and professional when I needed to have a recall on my car have a recall on my car More

Service department is the best. Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome Hats off to Ryan for all the hard work. He had to take pictures and report every step of the way. So happy with the outcome More