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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,954 Reviews

1,954 Reviews of Lithia Hyundai of Reno - Service Center

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April 15, 2025

My time at this dealership is always well spent. Everyone that I deal with gives their utmost for us More

by KENGLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! We appreciate your support and hope to see you again soon!

April 12, 2025

The service was prompt and good I will be life long Hyundai customer soo I’m happy More

by A2CUEBALL1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoily
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Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We look forward to serving you for years to come!

April 11, 2025

Much better pricing for an oil change than our last dealer. Customer service is good as well More

by TRENTHORNER
Recommend Dealer
Yes
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Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see us again soon!

April 10, 2025

Easy to work with. Great service I felt valued as a customer and would return to the dealership for anything else that I needed More

by STEVEHAM99
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
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Apr 11, 2025 -

Lithia Hyundai of Reno responded

Steveham99, we're delighted to hear you felt valued at Lithia Hyundai of Reno! Our team is always here to help with any future needs. Thanks for the kind words!

April 09, 2025

Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the More

by RE.JAMIE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Lithia Hyundai of Reno responded

Jamie, I apologize for the communication issues you experienced. We strive to provide timely responses and it's disappointing to hear we fell short. Your feedback is valuable, and we'll work on improving our phone etiquette moving forward. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out directly at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

April 09, 2025

Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Lithia Hyundai of Reno responded

Shannon, we're delighted to hear that scheduling was a breeze and our team at Lithia Hyundai of Reno kept you updated on your Genesis. Thanks for the kind words!

April 08, 2025

Went in for oil change, tire rotation, and car wash. My car didn't get washed. More

by DLSNICOLLE
Recommend Dealer
Yes
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Apr 09, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. We will be sure to address this internally to ensure it does not happen again. If you like to speak further about this, please contact me directly. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

April 07, 2025

The service center did a fantastic job of correcting an issue with the hood of my car. More

by MARYSHERMAN2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Paganini
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Apr 08, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see our team again soon!

April 05, 2025

Quick. Helpful. Caring. Informative. Went above and beyond extremely happy with the care I received on my car More

by REBMY77
Recommend Dealer
Yes
Employees Worked With
Jake and Atillio
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Apr 07, 2025 -

Lithia Hyundai of Reno responded

REBMY77, we're delighted to hear that you had such a positive experience with our team at Lithia Hyundai of Reno. Thank you for sharing your feedback and trusting us with your car care needs!

April 05, 2025

Always accommodating, fast service and job quality is exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. More

by reno george
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Atillio and chelsea
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Apr 07, 2025 -

Lithia Hyundai of Reno responded

Reno, thank you for your loyalty and kind words about Lithia Hyundai of Reno! We're delighted to know our team consistently provides exceptional service. Looking forward to serving you again in the future!

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