Lithia Hyundai of Reno - Service Center

Very professional advisers. They know what they’re talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing talking about and explain everything detail so I could understand. Trustworthy, I can always rely on their technicians that they’re doing an amazing job. More

Service was great, but scheduling had a hiccup I had my last oil change and scheduled the next oil change with Diego. So on my appointment day of December 17, 2019 ( I have my appointment card) too I had my last oil change and scheduled the next oil change with Diego. So on my appointment day of December 17, 2019 ( I have my appointment card) took my car in to have the scheduled oil change and I was told that I didn’t have an appointment. Corey was able to squeeze me in without much trouble. More

He lets cars off the lot with a leaky oil plug from an oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. oil pan and not take responsibility for his mechanics actions. I have photos and it is not good. More

LIAR, COMMITS FRAUD AND STEALS Joe is the poster child for "used car salesman" He manipulated, lied, misrepresented terms of the deal and as a result, stole over $10K from me. He p Joe is the poster child for "used car salesman" He manipulated, lied, misrepresented terms of the deal and as a result, stole over $10K from me. He preys on vulnerable, single women so please take this as a warning, especially ladies just STAY AWAY FROM HIM, TRUST ME! And don't bother going to the General Manager for help (Dylan Clunie) he doesn't seem to care either that his employee is a thief and he will pretty much kick you out of his office. More

Very pleased with the experience!Tabatha Culver Very pleased with the experience! Tabatha Culver recently took great care of my Veloster. Very helpfull, friendly and professional staff... Keep Very pleased with the experience! Tabatha Culver recently took great care of my Veloster. Very helpfull, friendly and professional staff... Keep it up... Thank you!!! More

Very friendly, helpful staff.my Veloster needed immediate service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. service. I was visiting from Oakland and returning next day. Tabatha fit me in. Jen drove me to movies. More

oil change As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting As always it was very good and Matt keeps me apriased of what's going on. I allways look forward to going in and waiting More

Outstanding service The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what need The staff at Lithia Hyundai has always been exceptional to work with. Specifically, Diego Garcia went out of his way to ensure I understood what needed to be done to my car and why and took it upon himself to find out that the service could be warranteed. More

Amazing My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me My engine seized and I had to have towed to Lithia Reno. Tabatha took care of everything and left with absolutely no worries. She followed up with me about the status of my repair every step of the way. This is something too few companies practice anymore, customer service. The whole Lithia service team made me feel like I mattered. More

Great Service The staff was very helpful and pleasant. The work was done timely and well. They called when the work was done as well. And, we were able to speak The staff was very helpful and pleasant. The work was done timely and well. They called when the work was done as well. And, we were able to speak with internet sales Joe who is always very pleasant and helpful. More