Lithia Hyundai of Reno - Service Center

Lance Smith of Lithia Hyundai is awesome to work, and his two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done i two colleagues were also professional. I appreciated Lance's postive attitude, competency, and honesty. In addition, the mechanic's work was done in a most timely fashion and my vehicle was returned clean. Please know that I will definitely return to Lance & Lithia Hyundai. I do love my Korea-manufactured 4-wheel drive vehicle. Thanks, Lance, for taking such good, no great!, of my vehicle & me! More

They are very dis-honest and do not do quality work. Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the batter Their customer service is horrible. They are rude and un-helpful. We had a dead battery and had our car towed ther to have them re-place the battery. Tehy proceeded to tear the car apart and run a complete diagnostic because they didn't think it was the battery. After a day of looking at it they figured out it was the battery but then charged us $97.00 for a diagnostic. Now they tell us the battery somehow damaged the cars engine and it needs $850.00 worth of work to run correctly. They sat the three times I tried to start the car with a dead battery caused it to flood the engine and gum up the spark plugs. More