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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,910 Reviews

1,910 Reviews of Lithia Hyundai of Reno - Service Center

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March 24, 2020

good customer service Lance is the best he is polite and great to work with. So helpful and will always go the extra mile for me, and is quick More

by SWEETLISA36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
March 24, 2020

Oil Change It took about an hour. My husband and I had coffee and muffin while waiting. They changed my oil and washed my car. The staff were all very friendl More

by JOICE_FONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
March 24, 2020

loaner car tax Service dept was very good. . Did not tell me that loaner car tax cost had to come out of my own pocket. Should have told me so I could bring my own More

by Jeffrey Sun
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

5 star service as always! Thanks again guys! Hyundai service is the best service around! I'm here like every other month bc I drive so much hahaha and they welcome me with open arms every time! More

by DJLR1415
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
March 24, 2020

With the virus the process took longer then it should have but the overall process was easy. Joe was great as well as Lance for our service call More

by ICUNOW430
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Joe Collazo
March 24, 2020

lance smith/scott robert lance smith, service department is kind and courteous and is always spot on. scott robert is the BEST and very knowledgeable regarding the dealership More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iris Flores-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Kendall Meyer
March 24, 2020

Fewer thing checked than when I had the bumper to bumper warranty. Service desk people were great though. Lance is the best and does a great job More

by CRSCTR
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

We are always so very pleased with the service we receive when we bring our car in to get our oil changed, or for repairs. As soon as we walk in the door of the service department, we feel welcomed. I want t More

by MARCYDEARMOND1
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2020

Great service - Tire Repair Bought a new set of tires- Less than one week later I got a nail- blow out. lance helped get it done quickly and easily. Always friendly and helpful More

by AJDUESEASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
March 24, 2020

good job Work done on time with timely suggestions for future needs. Service rep was efficient and helpful. will recommend Lithia to all my friends and co-work More

by REEWLV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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