Lithia Hyundai of Reno - Service Center

Matt is great; Some Service Policies Are Scandalous Matt Franceschini in Service is just great. He is friendly, courteous, and empathetic. He represents Hyundai at its best. His communications skills ar Matt Franceschini in Service is just great. He is friendly, courteous, and empathetic. He represents Hyundai at its best. His communications skills are excellent and he does a great job of keeping the customer updated. More

Always great service Matt always finds a workable time for me and I trust his advice. This thing is making me add one two three four five more words Matt always finds a workable time for me and I trust his advice. This thing is making me add one two three four five more words More

Customer service Tabatha is wonderful. She goes out of her way to help customers and the gal who drove the shuttle car was super friendly and made our day super easy. Tabatha is wonderful. She goes out of her way to help customers and the gal who drove the shuttle car was super friendly and made our day super easy. More

Service Department The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful ex The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful experience! More

Tire replacement We had a flat tire after we had the vehicle for 1 month. Lithia (or Hyundai) replaced the tire. It was quick and pleasant. Lance Smith was efficient We had a flat tire after we had the vehicle for 1 month. Lithia (or Hyundai) replaced the tire. It was quick and pleasant. Lance Smith was efficient and pleasant to work with. More

Excellent service department! I had both my Hyundai vehicles serviced in the same day. The service dept took great care of my vehicles and very quickly. The entire department is v I had both my Hyundai vehicles serviced in the same day. The service dept took great care of my vehicles and very quickly. The entire department is very friendly and willing to help. More

10 out of 10 Everyone at this dealership is amazing! They are friendly, helpful and professional. I have been coming here for at least 3 years and will continue c Everyone at this dealership is amazing! They are friendly, helpful and professional. I have been coming here for at least 3 years and will continue coming back. Highly recommend!! More

First oil change with the car It was the first oil change for the new car and It was painless , they were busy that day and got it done befor they said they would. Thank you Matt It was the first oil change for the new car and It was painless , they were busy that day and got it done befor they said they would. Thank you Matt More

Great Service Prompt, efficient and friendly. I came in for a 60,000 mile servicing and mentioned that there was also a problem with my trunk. When finished, Matt Prompt, efficient and friendly. I came in for a 60,000 mile servicing and mentioned that there was also a problem with my trunk. When finished, Matt told me what was involved in fixing the trunk, gave me a cost estimate and told me I could get back to him at my discretion if I wanted the work done. No pressure just information. More

Have always gotten great service I have been entirely happy with the service at Lithia Hyundai of Reno. The times when they got backed up and took longer than it should have Matt F.ha I have been entirely happy with the service at Lithia Hyundai of Reno. The times when they got backed up and took longer than it should have Matt F.has taken care of us. We continue to ask for his advice on all kinds of things! More