Lithia Hyundai of Reno - Service Center

Absolute worst auto service dept I have ever encountered in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that ab in my 80 years. Don't answer the phone, don't call back when a voice message is sent. Appointments out by 30 days or more. I would recommend that absolutely no one buy a car from this dealership./ You guys stink More

I was charged for a diagnosis and nothing was wrong with my car Not happy my car Not happy More

Came in for oil change I was greeted right away, car was done with the time promised done with the time promised More

Always treated well, work done as promised and in the time frame given Never a problem when I go in time frame given Never a problem when I go in More

I've opened 2022 Hyundai Tuscon since 8/22. My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott he My Bluelink has never worked. Bluelink I've spent 15 + hours trying to get corrected. I was sold a car with a feature that has never worked. Scott helped with an update that was never recorded. I did a 2nd additional update, still my car is not working. Was told it's in me to get it handled. I pay my car payment and lived through two winters & two summers with out this feature. More

Usually while we wait we walk around the lot looking at all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a b all the cars just for fun and I like they have a little area with snacks. I understand they're trying to get through everyone's vehicles but it's a bit excessive to be waiting 2-3 hours just for an oil change. I hope in the future wait times won't be as long so we're not stuck at the dealership bored out of our minds. More

It was very smooth, and the personnel were really attentive in every aspect. Larry and Garrett gave the extra mile just to help me and my needs. attentive in every aspect. Larry and Garrett gave the extra mile just to help me and my needs. More

Great Customer Service Attention to details Listen to our concern and provide suggestions for better keep our SUV running concern and provide suggestions for better keep our SUV running More

It was ok not perfect Doesn't return calls quickly need help with something and it never happened help with something and it never happened More

Always friendly and helpful They always do the service in a timely way and let me know if anything else is needed a timely way and let me know if anything else is needed More