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Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,829 Reviews

1,829 Reviews of Lithia Hyundai of Reno - Service Center

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November 15, 2018

Great place I just enjoyed dealing with Scott Hicks. He made me feel important even though I am not. Thanks Scott. I will keep coming back Hopefully not for runn More

by Tom D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hix
September 24, 2018

Oil change Nice deal with lance, always smile ! Very friendly ! The service was quickly, great expertise. we bought our car here and come back all the time. More

by Jonoteso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2018

on time appointment accurate with what is scheduled. routine service (oil, tires) very good. 60 k service gets pricey but they are very good with helping to prioritize wo More

by tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
September 10, 2018

Matt is great; Some Service Policies Are Scandalous Matt Franceschini in Service is just great. He is friendly, courteous, and empathetic. He represents Hyundai at its best. His communications skills ar More

by BarryBarnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
August 21, 2018

Always great service Matt always finds a workable time for me and I trust his advice. This thing is making me add one two three four five more words More

by Rodsaunders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
August 09, 2018

Customer service Tabatha is wonderful. She goes out of her way to help customers and the gal who drove the shuttle car was super friendly and made our day super easy. More

by Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Tabatha Culver
August 07, 2018

Service Department The service department is always great as usual! Very friendly, efficient and fix the problem right the first time! Thank you again for a wonderful ex More

by Raptorchick73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Olsen
July 31, 2018

Tire replacement We had a flat tire after we had the vehicle for 1 month. Lithia (or Hyundai) replaced the tire. It was quick and pleasant. Lance Smith was efficient More

by hcinfernley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2018

Excellent service department! I had both my Hyundai vehicles serviced in the same day. The service dept took great care of my vehicles and very quickly. The entire department is v More

by saunders50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Collazo, Tabatha Culver
July 26, 2018

10 out of 10 Everyone at this dealership is amazing! They are friendly, helpful and professional. I have been coming here for at least 3 years and will continue c More

by Sheri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Collazo, Matt Franceschini
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