Lithia Hyundai of Reno - Service Center

Great service Tom was speedy and professional. He explained everything very clearly to me and didn’t pressure me into buying anything I didn’t want to. Tom was speedy and professional. He explained everything very clearly to me and didn’t pressure me into buying anything I didn’t want to. More

Lance is the best Lance Smith is the reason I continue to get my car serviced by the dealership. He continues to go out of his way for customers and always has a smile Lance Smith is the reason I continue to get my car serviced by the dealership. He continues to go out of his way for customers and always has a smile on his face doing it. I've never met a better service manager, and because of Lance, I will continue to go to Hyundai despite the higher pricing. If you want to make sure you're taken care of, go to Lance! More

We have leased and bought multiple Hyundai’s over the years. This is the most professionally run and pleasant dealership I have yet to visit. Everyone was friendly, respectful and efficient with the cust years. This is the most professionally run and pleasant dealership I have yet to visit. Everyone was friendly, respectful and efficient with the customers and one another. It was refreshing! More

Car trouble Lance was there to greet me and made it easier for me and was ready to check in my car for service right away. He also explained what was going on wi Lance was there to greet me and made it easier for me and was ready to check in my car for service right away. He also explained what was going on with me car and explained I needed to leave it behind my car was in good hands. More

Service department always does a great job. Lance is outstanding always knowledgeable, friendly.. lance keep you updated with your visit. Lance is the cream of the crop outstanding always knowledgeable, friendly.. lance keep you updated with your visit. Lance is the cream of the crop More

Always great service After having my 68th quarterly oil change I am as happy with the great service as I was when I purchased the car in 2003 Thanks for being reliable. After having my 68th quarterly oil change I am as happy with the great service as I was when I purchased the car in 2003 Thanks for being reliable. More

Wrong part The wrong part was ordered for our 20' Santa Fe, so now we have to take it back yet again after they received the correct part The wrong part was ordered for our 20' Santa Fe, so now we have to take it back yet again after they received the correct part More

Fast friendly service. Very happy with Lithia Hyundai of Reno. Everyone was friendly and helpful and made for an easy and relaxing buying and service experience. Will recomm Very happy with Lithia Hyundai of Reno. Everyone was friendly and helpful and made for an easy and relaxing buying and service experience. Will recommend you guys to anyone in the hunt for a new car. More

mediocre They did try enthusiastically. Seemingly trivial issue (elevated misfirings in 1y old ionic hybrid plugin gas engine) took several days to resolve, They did try enthusiastically. Seemingly trivial issue (elevated misfirings in 1y old ionic hybrid plugin gas engine) took several days to resolve, however, during which I was out of a car. Person test-driving/diagnosing it seemingly didn't know the vehicle very well and drove mostly on battery (which was almost full when I brought the car in and almost empty when I got it back). More

Had my first oil change. They did a great job. On time. Very nice to deal with will answer all of your questions. So far the advisors are on top of things. Thank you Very nice to deal with will answer all of your questions. So far the advisors are on top of things. Thank you More