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Lithia Hyundai of Reno - Service Center
Reno, NV
1,818 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,818 Reviews of Lithia Hyundai of Reno - Service Center
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Verified Customer
February 15, 2024
courtesy It was very nice to get recalls I would say I would recommend friends and family but my daughter has had bad experience ?? would recommend friends and family but my daughter has had bad experience ?? More
by PARRRALTINA
February 03, 2024
Extremely frustrated at this point. Feels like they are ghosting us on our vehicle issues. Brought the vehicle in on 1/30/2024 as the engine was knocking, they had it tested and got b Feels like they are ghosting us on our vehicle issues. Brought the vehicle in on 1/30/2024 as the engine was knocking, they had it tested and got back to us 2/1/2024 stating it needs an engine, and they supposedly submitted to Hyundai for approval. I asked for specifics on what to do for rental cars, etc.....never received any info back from Lance Smith on 2/1/2024. I sent him an email 2/2/2024 at approximately 8 AM, and also called and left a message for him around noon and never received any thing back from him to either the email or phone message. Communication is key and I need to know how long this is going to take because a rental car out of pocket is going to be expensive, so I need that info. And also I will not put up with any stupid stuff from anyone in regards to a situation like this. So either things are getting handled or they're not!. More
by BLITZENRENO
Employees Worked With
February 01, 2024
Service is great. ..but the sales men put in car that i can barely afford, think it was over priced too ..but the sales men put in car that i can barely afford, think it was over priced too More
by SUEMTCHLRNW
January 29, 2024
I was leaving for surgery the next day when I discovered my tires had been slashed. She was able to get me in that same day. I got 4 new tires, a tune up, and they even washed my car my tires had been slashed. She was able to get me in that same day. I got 4 new tires, a tune up, and they even washed my car More
by ANITAANDDAVE
Employees Worked With
Tricia Clunie
January 24, 2024
They were kind professional efficient took great care of my car and myself and saved me money. my car and myself and saved me money. More
by MCCOOLKATHRYN
January 19, 2024
Great service, friendly knowledgeable staff. My car was ready and washed when I was promised. My car was ready and washed when I was promised. More
by BAILEYBICHON
January 18, 2024
This dealership lies. I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refuse I was told by purchasing the extended warranty, my car is covered bumper to bumper. There was a bubble in the paint and the service department refused to warranty it by blaming it on a rock chip. It’s clearly a defect in the paint. I was buying a new car there once per year, never again. They lost a returning customer because of a defect they didn’t want to make right that was on a brand new car. Buyer beware! More
by Cburdette
