Lithia Hyundai of Reno - Service Center

oil ,and front differential fluid change. I am glad to have a service center that is efficient, clean and friendly. however there seemed to be a break down on communication of when my car wou I am glad to have a service center that is efficient, clean and friendly. however there seemed to be a break down on communication of when my car would be finished and returned . I dropped car off at 130 pm with Lance for a oil change and expected to get a call or text from Tabatha when it was complete , the same day . after receiving no calls ,I called Tabatha with no answer, I LEFT A MESSAGE reqesting an status update . and at 5pm decided to just go pick up the car . Tabatha was gone when I arrived. another service rep. had to look for my paperwork and verify things I then paid , signed and went out and got my car. the car was clean and everything worked well. More

As always the interaction with staff was prompt and courteous. The steps taken within the service department to mitigate the COVID-19 issue were very much appreciated and the service was handled in a t courteous. The steps taken within the service department to mitigate the COVID-19 issue were very much appreciated and the service was handled in a timely fashion. More

Great customer service. Matt was very nice and friendly. Why do you guys need a minimum of twenty five works, it is really annoying g Why do you guys need a minimum of twenty five works, it is really annoying g More

Always great service! This is a car dealership I can trust. They are the best! I have purchased several vehicles from them and referred many customers to them that are also This is a car dealership I can trust. They are the best! I have purchased several vehicles from them and referred many customers to them that are also very happy. More

PAINLESS AND A VERY AESOME EXPERIENCE! I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMI I HAVE BEEN COMING HERE FOR 16 YEARS. I HAVEN'T ALWAYS BEEN TREATED WITH RESPECT BY THE MANAGEMENT TEAM IN PAST YEARS. THE ONE CONSTANT IS LANCE SMITH. HE IS A GREAT EMPLOYEE. HE HAS REAL CONCERNS ABOUT YOUR VEIHICLE AND YOUR SATISFACTION. IN RECENT YEARS THE EMPLOYEES HAVE CHANGED AND THEY ALL HAVE BEEN VERY HELPFUL AND RESPECTFUL. I DO NOT TRUST MY VEHICLES IN THE HANDS OF ANY OTHER MECHANICS. I REALLY APPRECIATE THE EMPLOYEES AND THE MANAGMENT TEAM. I WANT TO THANK ALL OF THEM FOR THEIR HARD WORK AND KINDNESS. More

Excellent They are always very helpful and accommodating. The staff is always friendly. I always have a good experience at this location. I would always rec They are always very helpful and accommodating. The staff is always friendly. I always have a good experience at this location. I would always recommend Lithia Hyundai. More

Went in for a service, first time with these guys! And it was pretty smooth sailing in the way i felt, to the questions i had, and the suggestions/options they had available for me during my visit! was pretty smooth sailing in the way i felt, to the questions i had, and the suggestions/options they had available for me during my visit! More

Lance Smith does great service Thank you Lance Smith, you turned a horrible experience into a blessing!! I never thought breaking down in the mountains could turn out so well, than Thank you Lance Smith, you turned a horrible experience into a blessing!! I never thought breaking down in the mountains could turn out so well, thanks to you. You did a great job!! More

Fast Service I was in and out under an hour. They were super friendly, clean environment and great service. Super easy to make appointments on line and get check I was in and out under an hour. They were super friendly, clean environment and great service. Super easy to make appointments on line and get checked in. More