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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,963 Reviews

1,963 Reviews of Lithia Hyundai of Reno - Service Center

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September 25, 2020

Lance Smith (service advisor) great customer service. Communicated with me throughout service process. Good work with Covid 19 safety and health precautions. Could be faster with completion of service More

by ARRIETA.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Lance has always been extremely polite, courteous, and professional. The service team there always does a great job on my car. I hope my next new car is from Lithia Hyundai of Reno. More

by RICHROCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

Everything Awesum as always...service team is the best...Tabitha and Lance are always friendly and very knowledgeable...matter of fact...everybody is excellent and do a Awesum job!!! More

by CRAZYTAXIRENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
September 23, 2020

I have worked with Tabitha Culver for every service on my vehicle. She always exceeds my expectations. She is excellent in customer service and knowledgeable of all aspects of my vehicle. Tabitha is awesome More

by RICHARD.BAKER1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 22, 2020

Not satisfied, would have had communicated to customer more openly. I had to stop by the next day to find out if my vehicle is ready for pick up. I rather take my business to Carson City Hyundai. More det More

by TED.ARELLANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tabatha Culver, Cherae Cozzi, Mathew Reed, Tom Kirklin
September 22, 2020

Even though extremely busy, Tabitha was able to get things done expertly and efficently. Was very please with the service I received at this location. More

by POKERHAUNTUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 18, 2020

Great service staff is always friendly. I know I can leave my car there and know it’s being taken care of by the best people. More

by N1_GOMEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
September 17, 2020

Always courteous and available for questions or assistance. Plus car has over 100,000 miles and team keeps it running like a dream. They courteously don't mention the dog hair ... I'm only the chau More

by LKOMINSKY775
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 16, 2020

Lance was very nice and did a great job. Tabitha is usually my rep but was out that day. I had to leave my car overnight so Lance arrange for transportation (rental from Enterprise) which was not good More

by BARAMELOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
September 16, 2020

I showed up for an appointment and they couldn’t find my reservation I had made on line. However, Brett Roderick got me in, and taken care of without any hesitation or delay. Very informative and answered a More

by Bigstu04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Brett Roderick
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