Lithia Hyundai of Reno - Service Center

Since I bought my 2,007 Accent I have always brought it for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep for service here. I have always had great service and, was taken care by Lance Smith, my auto advisor. I now have 180,000 miles on it & hope to keep it at least for 200,00 miles. More

I’ve never had any problems with Matt or Lance, they’re great and the work is always completed as promised. I will continue to service my Tucson here great and the work is always completed as promised. I will continue to service my Tucson here More

Lance is always a great help whenever I get my car checked out. He makes the process smooth and easy and very knowledgeable as well. checked out. He makes the process smooth and easy and very knowledgeable as well. More

When I make an appointment, I expect my service to begin at the time, especially considering I am early to arrive. I was at the dealership for over 2 hours for a basic oil change. I was given an estimated t at the time, especially considering I am early to arrive. I was at the dealership for over 2 hours for a basic oil change. I was given an estimated timeframe of 1 hour, and was then delayed another. Things fall behind, I understand, but when appointments are made, we, the appointment makers, are under the impression our service will be finished in timely fashion. That has not been the case, any of the times I have visited, including my most recent. More

Tabitha was more then amazing. She did everything she was supposed to do. Great at her job and was very helpful at getting everything i needed done. supposed to do. Great at her job and was very helpful at getting everything i needed done. More

Awesome service and great staff. They went above and beyond. Lance in particuliar was exceptional in making sure that we were well taken care of. beyond. Lance in particuliar was exceptional in making sure that we were well taken care of. More

Friendly staff, good service and sales department that have a strong knowledge of the products offered. PJ was wonderful to work with and we will recommend him to friends and family have a strong knowledge of the products offered. PJ was wonderful to work with and we will recommend him to friends and family More

The service staff is always professional, courteous and helpful. Even the staff who are not directly working with me are outgoing and friendly. Lance always treats me with respect and I always leave happy helpful. Even the staff who are not directly working with me are outgoing and friendly. Lance always treats me with respect and I always leave happy with the service that is provided. More

Lance is always a great help. Always a pleasure to come in and get help from him. Service was understandably slower due to covid & lockdown. in and get help from him. Service was understandably slower due to covid & lockdown. More

Service staff always helpful and courteous!! Willing to work with my needs. I like the fact that they will text you updates on your phone!! work with my needs. I like the fact that they will text you updates on your phone!! More