Lithia Hyundai of Reno - Service Center
Reno, NV
1,959 Reviews of Lithia Hyundai of Reno - Service Center
Tabatha in the Service Department far exceeds great customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! More
I have dealt with Lithia since early 2014. They helped me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an efficient, professional manner and I recommend this dealership for it's friendliness and to get the best deal on a new Hyundai. More
Friendly staff, especially Matt!! Easy appointment set up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. More
Maybe I'm a crazy old lady, but I look forward to getting Sloth (my Kona) serviced. Everyone at Lithia is so nice and I can sit and read quietly or walk across the street to Lili's for something great. Tab Sloth (my Kona) serviced. Everyone at Lithia is so nice and I can sit and read quietly or walk across the street to Lili's for something great. Tabatha always greets me by name, and that makes me feel like I'm more than just another pain in the a** like so many other businesses in our town. Do whatever it takes to keep that smile on her face! More
Thanks to Matt for his professional manner. He made the hole check in very easy. The wait was long but the waiting room was well keep and clean.Matt Franceschini was also very professional during checkout hole check in very easy. The wait was long but the waiting room was well keep and clean.Matt Franceschini was also very professional during checkout. More
Good techs, solid work, HIGHWAY ROBBERY on parts charges!!! Have been there a total of three times and this will be my last time ever. There prices for parts are absolutely ridiculous. $700 for a h charges!!! Have been there a total of three times and this will be my last time ever. There prices for parts are absolutely ridiculous. $700 for a headlight housing assembly from Summit Racing OEM for less than $250. Would recommend the service center as long as you guys parts elsewhere because you will be shocked on there upcharge. More
2 hours for an oil change? And that was with an appointment. Not too impressed. The chairs in the waiting area were dirty and stained. Again, not too impressed overall with the service center. appointment. Not too impressed. The chairs in the waiting area were dirty and stained. Again, not too impressed overall with the service center. More
always available, knows what they are doing, and friendly always\ Holly, in sales, is SUPER....Friendly, knows her stuff, great rep. for Lithia....the best. chuck hayden, 2020 Santa Fe..... always\ Holly, in sales, is SUPER....Friendly, knows her stuff, great rep. for Lithia....the best. chuck hayden, 2020 Santa Fe..... More
As always great service and timely service from the team. Everyone made sure I was taken care of and indicated Tom would be with me. Everyone made sure I was taken care of and indicated Tom would be with me. More