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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,910 Reviews

1,910 Reviews of Lithia Hyundai of Reno - Service Center

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September 11, 2020

Lance always takes such good care of me and my car. He is nice, polite, and gets the job done quickly. I appreciate the thorough job Lithia always does. More

by MOLLYMARIEHUNSAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2020

Went in for an oil change and was very happy with the experience! They took care of everything I needed and made sure to take care of my car in quick order! More

by SEVANS908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
September 09, 2020

Hour appointment took two hours, Brett the salesguy kept trying to upsell me. Sent a text with results but did not go over, when finally got car it was boxed in and had to go back in. Love Matt and Lan More

by GOBEAVS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Brett Roderick
September 09, 2020

Matt was very friendly and made sure he addressed any concerns I had. Gave me information on my 15,000 mile service and his card so I can get ahold of him . More

by ARIES1974.CV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Dawn Vincent
September 06, 2020

Wonderful, as always! We always have a good experience here, at Lithia Hyundai. We always tell our friends and family about the awesome service we have had whenever we bring our car in to be serviced. More

by MARCYDEARMOND1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2020

the place clean and had nice people...was helped right away and taken care of fast. honored coupons, gentleman Brett was very nice and efficient and helpful. More

by LEVI1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
September 04, 2020

Brought me vehicle in for service, they were very busy, but they were still nice and professional. No complaints. Even though this pandemic is going on, they are still helping and doing great. Good to see. More

by STOEN06
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
September 02, 2020

Dealership is nice and clean everybody was friendly. All of my questions were asked none of them made me feel like I asked stupid questions. I’m very happy More

by GGMA1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
September 02, 2020

They were kindness, good service and not too long wait for change engine oil, tire rotation. I am comfortable speak with them. I know they will be try to help the customer. More

by JHSMINI66
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2020

thank you. scott robert is my go to person. dealership always kind and courteous. service department also great. i also like the service of being walked out to your car when finished. More

by KRISTINELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver, Hannah Choquette, Cherae Cozzi
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