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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,956 Reviews

1,956 Reviews of Lithia Hyundai of Reno - Service Center

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October 28, 2020

Thank you for the continuing good service. Mathew always treats me like a special customer. Everyone is friendly and the facilities are clean and modern. More

by MODONMOLLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
October 28, 2020

Service was timely. Staff was friendly, knowledgeable, and accommodating. Made sure I was aware of any problems with my vehicle and notified me of upcoming services needed and provided me with information More

by EVERYDAY.JUNK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
October 26, 2020

Friendly, professional, fast, clean. Had a 1:30 pm appointment but I was early. They got me in right away, early even! No waiting. Car was done very quickly! More

by NVSTATESUPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Hannah Choquette, Brett Roderick, PJ Pourjami
October 24, 2020

I was very happy with my first Hyundai service interaction. I had been told that Hyundai service was “over and above”, and not only did I experience this myself, I was able to observe this by othe More

by J.WOOD1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
October 23, 2020

Very friendly and knowledgeable staff They are always Very friendly and knowledgeable staff They are always easy to work with They did a great job And were able to recommend preventative maintenance t More

by GRGNHLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
October 22, 2020

Needs to improve the customer sitting area. Could put in a hot breverage machine like most offer. Inexpensive snack items this would make for the longer wait time more pleasant. More

by WMCANNIFF1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Matt Ashton
October 21, 2020

In and out on time, checked the record and I had already had the 15K service so all we did was an oil change. Next time will do 22K service. Pleasant service advisor More

by FWSHIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
October 20, 2020

Tabatha in the Service Department far exceeds great customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! More

by TASHALC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 17, 2020

I have dealt with Lithia since early 2014. They helped me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an More

by DCH_CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
October 16, 2020

Friendly staff, especially Matt!! Easy appointment set up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. More

by GENTRANS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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