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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,910 Reviews

1,910 Reviews of Lithia Hyundai of Reno - Service Center

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September 29, 2020

Matt always takes care of me , always a great experience! And it’s always fast and friendly. I’ll never go anywhere else. Super service!! More

by ACE7271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
September 29, 2020

Just had to pay $1500 on repairs for a vehicle we just bought in march!!!! Struts and turbo both went out. So id say horrible and will never buy a vehicle there ever again!!! And they had the car for 10 d More

by ACLARK45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Ashton
September 29, 2020

Lance is always cheerful and helpful with any service needed for my Hyundai. I have purchased three cars for myself at Lithia and guided other family members and friends there for their new cars as well More

by RSMITH1335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2020

Great service department! I do feel the service people should be the only people taking appointments. I was told something would take a hour or 2 when they actually needed it for a minimum of 7 hours. Tab More

by JES775
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
September 28, 2020

Brett was very helpful and friendly, went over of the function of the SPORTS mode. No waiting to drop off Thank you patti Have a great day More

by PATTI.BUSHEY500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
September 28, 2020

They are friendly and helpful.i highly recommend this place.and tom is the one who help and explain me what my car needs and fix it More

by G_ANN0327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
September 25, 2020

I can always rely on the Lithia Hyundai Service Center to do the necessary inspections and repairs on my Hyundai Sonata. I always feel confident and comfortable the staff and technicians at the Service Cente More

by Peter Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
September 25, 2020

Lance Smith (service advisor) great customer service. Communicated with me throughout service process. Good work with Covid 19 safety and health precautions. Could be faster with completion of service More

by ARRIETA.ROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Lance has always been extremely polite, courteous, and professional. The service team there always does a great job on my car. I hope my next new car is from Lithia Hyundai of Reno. More

by RICHROCK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2020

I have worked with Tabitha Culver for every service on my vehicle. She always exceeds my expectations. She is excellent in customer service and knowledgeable of all aspects of my vehicle. Tabitha is awesome More

by RICHARD.BAKER1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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