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Lithia Hyundai of Reno - Service Center
Reno, NV
1,818 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,818 Reviews of Lithia Hyundai of Reno - Service Center
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February 29, 2024
I have had two separate contacts with your service department. The first was for a cooling system service which was fine. The second was for replacement of the drive belt idlers on the engine. I made department. The first was for a cooling system service which was fine. The second was for replacement of the drive belt idlers on the engine. I made an appointment a week or two in advance for this work, I arrived at the dealership dropped off my car and was told that the parts that were supposed to be replaced were not available. Why would I make an appointment in advance if the service department and parts department don’t communicate and have people and parts ready for the date appointed? This should have been checked prior to my arrival. It was an inconvenience to have to drop the car off just to have to come right back and pick it up. More
by Aland Steph
Verified CustomerEmployees Worked With
Employee not listed in service
February 26, 2024
Always professional, on time and thorough. Staff is helpful and courteous and keeps you informed of the status of your vehicle. Staff is helpful and courteous and keeps you informed of the status of your vehicle. More
by MSDOBLE
February 26, 2024
He is caring, knowledgeable, thorough and professional The dealership itself could lay off the cold, calling to sell cars The dealership itself could lay off the cold, calling to sell cars More
by snowhorsestormhorse
February 22, 2024
Personable, fair, and friendly. I was informed throughout the process and found Atillio to be very supportive. One of the best dealership experiences I have had with Hyundai. I was informed throughout the process and found Atillio to be very supportive. One of the best dealership experiences I have had with Hyundai. More
by GORENCDIMITRI
Employees Worked With
Atillio Ravo
February 21, 2024
understands car needs and requirements. Courteous and helpful. Is a little hard to schedule an appointment for people like me that works from 8am to 5pm Monday through Friday. That's one th Courteous and helpful. Is a little hard to schedule an appointment for people like me that works from 8am to 5pm Monday through Friday. That's one thing that I find it inconvenient More
by GIRONS037
February 19, 2024
The dealership is OK, but the personal is the reason for my continue to buy from lithia hyundai in Reno Nv. my continue to buy from lithia hyundai in Reno Nv. More
by RICHARDWROCK47
