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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,909 Reviews

1,909 Reviews of Lithia Hyundai of Reno - Service Center

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June 24, 2024

They found a car closest to my dream car as quick as possible. My sales personHolly, was professional, efficient, and went beyond the extra mile. They even gave me a ride home when I needed one. My c More

by TAHOETRICIA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Jun 25, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that Holly and the team at Lithia Hyundai of Reno made your car-buying experience so special! It's wonderful knowing we could help you find a car that brings you joy. Thanks for sharing this amazing feedback!

June 24, 2024

I felt pressured and rushed after I test drove one of the cars. When we got home I found that the car does not fit to our liking and I tried to reach out to the agent that was helping me out but he said that More

by CNESON1108
Recommend Dealer
Yes
Employees Worked With
Garrett
Jun 26, 2024 -

Lithia Hyundai of Reno responded

Hello, Thank you for reaching out and expressing your concerns. It's important to us that you're satisfied with your purchase, so we'd like to address this issue promptly. Please reach out directly at your convenience so we can assist further. Thank you, Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

June 23, 2024

Very friendly and they get you in and out and that’s what I like More

by nataliecallei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We are happy to see that you enjoyed fast and attentive service. Stop by and see our team again soon!

June 21, 2024

Levi Williams was exceptional & I’d recommend him to anyone. I was helped by Ryan and a few other employees during my process and appreciated the positive attitude. I found the staff as a whole very kno More

by Gary
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Lithia Hyundai of Reno responded

Gary, we're delighted to hear that Levi and the rest of our team at Lithia Hyundai of Reno provided such a positive experience. Thanks for recommending us!

June 21, 2024

We had a productive and enjoyable time car shopping at Lithia Hyundai. All very professional with little sale pressure. More

by ATM
Recommend Dealer
Yes
Employees Worked With
Dan Dunham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jun 24, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear you had a productive and enjoyable car shopping experience at Lithia Hyundai of Reno. Thanks for highlighting our professional approach!

June 20, 2024

Polite people who were very helpful. Took their time with me and made me feel comfortable. More

by Tcerda2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox
Jun 21, 2024 -

Lithia Hyundai of Reno responded

Hello there! Thank you for choosing Lithia Hyundai of Reno. We truly appreciate your support and hope to see you again down the road.

June 17, 2024

Fantastic service this time around. Car got fixed under warranty and got a loaner while I waited. Thanks guys! More

by bennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Bennie, we're glad to hear you had a great experience with our service team at Lithia Hyundai of Reno. Thanks for the review!

June 17, 2024

The staff were welcoming and helpful. They go out of their way to make the car buying process as a way and quick as possible. I would highly recommend Lithia Hyundai of Reno!! More

by Amylou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Amylou, we're delighted to hear that our team at Lithia Hyundai of Reno made your car buying experience smooth and enjoyable. Thanks for the high recommendation!

June 17, 2024

My experience have been good they have a great service department, very personable sales team and financing was easy. Ask for Matt Reed More

by L.STINGLEY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Lithia Hyundai of Reno responded

Hello, we're delighted to hear you had a positive experience with our service department and sales team at Lithia Hyundai of Reno. Thanks for the shoutout to Matt Reed!

June 15, 2024

Lance was great. Robert the tech was great! These two guys need raises! They’re amazing. Overall great experience. More

by ramirezy13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lithia Hyundai of Reno responded

Thanks for the fantastic feedback! We're delighted to hear that Lance and Robert made your experience at Lithia Hyundai of Reno exceptional. We'll be sure to pass along your praise!

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