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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,910 Reviews

1,910 Reviews of Lithia Hyundai of Reno - Service Center

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October 21, 2020

In and out on time, checked the record and I had already had the 15K service so all we did was an oil change. Next time will do 22K service. Pleasant service advisor More

by FWSHIPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Roderick
October 20, 2020

Tabatha in the Service Department far exceeds great customer service! She goes above and beyond every single time and it makes each visit effortless. Thank you Tabatha!!!! More

by TASHALC1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 17, 2020

I have dealt with Lithia since early 2014. They helped me to maintain my 2011 Genesis and sold me my present 2015 Genesis. They have performed virtually all the services for both cars. They did so in an More

by DCH_CPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
October 16, 2020

Friendly staff, especially Matt!! Easy appointment set up. Good value for the work. They didnt wash it though. Maybe next time. Worth the trip everytime. More

by GENTRANS68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
October 15, 2020

Maybe I'm a crazy old lady, but I look forward to getting Sloth (my Kona) serviced. Everyone at Lithia is so nice and I can sit and read quietly or walk across the street to Lili's for something great. Tab More

by Keep me out of the showroom05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 15, 2020

Thanks to Matt for his professional manner. He made the hole check in very easy. The wait was long but the waiting room was well keep and clean.Matt Franceschini was also very professional during checkout More

by CDSFGIANTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
October 14, 2020

Good techs, solid work, HIGHWAY ROBBERY on parts charges!!! Have been there a total of three times and this will be my last time ever. There prices for parts are absolutely ridiculous. $700 for a h More

by JCARR83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 13, 2020

2 hours for an oil change? And that was with an appointment. Not too impressed. The chairs in the waiting area were dirty and stained. Again, not too impressed overall with the service center. More

by DWOHARA
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Franceschini
October 13, 2020

Tabitha was the best, I couldn't ask for any better service. She was courteous, informative and responsive to my questions. I'll be back! More

by DANBROWN590
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
October 12, 2020

always available, knows what they are doing, and friendly always\ Holly, in sales, is SUPER....Friendly, knows her stuff, great rep. for Lithia....the best. chuck hayden, 2020 Santa Fe..... More

by CHAYDEN500
Friendliness
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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