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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,911 Reviews

1,911 Reviews of Lithia Hyundai of Reno - Service Center

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November 21, 2020

Great personalized service. My service rep, Tom, was responsive and friendly to my calls throughout what was a frustrating day. And my sudden need for service without an appointment was still taken care More

by SKINAKEDRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Kirklin
November 20, 2020

Very helpful and friendly staff. They went above and beyond to ensure we were happy during and after our purchase. I would definitely return for another vehicle. More

by PENNIEBUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Garrett Clunie
November 20, 2020

The team there is knowledgeable and helped me through the buying process fairly painlessly. Thank you Robby for your patience and knowledge. I appreciate it very much More

by JO.CUSTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Robby Young
November 19, 2020

Customer service was great. Showed up before my appointment time but got it quick and car was ready at the exact estimate that was said. Whole process went smooth with and problems. More

by ZACKSUP55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
November 19, 2020

My service is always good, I know ahead of time what I have to pay. Many things still under warranty and that helps a great deal. More

by MURRELJ1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
November 19, 2020

Best dealership in Reno, Purchased two cars from Hyundai would not buy anywhere else! Excellent customer service all the time every time, service shop has great employees! More

by EPALACIOS.EP2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
November 19, 2020

Quick service and didn’t push me to do more than I came there for I would highly recommend their service department and the fair price More

by WSTRNGRDNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I had a wonderful experience with the dealership. I moved to Reno after recently purchasing my Tucson. Lance was super helpful and patient with my questions. More

by CJPARKER49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

PJ was so helpful and accommodating, although I had came to this dealership a few times before but wasn’t successful to finance a car but PJ was able to get me approved for financing a brand new 2020 Elant More

by MAJIDJANFADA82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Junior Rivera, Tom Kirklin
November 18, 2020

30,000 mi service was very expensive and took over 2 hours to complete, Personnel were helpful and kind though. I’m happy w/service overall More

by STOYANNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
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