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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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February 09, 2021

Lance is friendly and explains everything to you that is being done on your vehicle. I have only been to Lithia twice and both times have been great experience. More

by THEGOOF89014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

My husband and I have been dealing with Lithia Hyundai of Reno for a long time now and Lance has always handled the service part of the part we need most. When Joe was there he was totally awesome and was r More

by JAMEMEAG9@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

RE: Service Advisor LANCE SMITH - He is PROFESSIONAL , COURTEOUS & FRIENDLY. He answers our questions. He is VERY KNOWLEDGEABLE. KUDOS TO HIM. HE IS A KEEPER. More

by COUNTINGALLMYBLESSINGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2021

Went in so Tabatha could check to see that my ABS light was NOT on. She will call to schedule the fix for the recall notice on my 2020 Tucson. Took just a few minutes and I was assured my brakes will wor More

by Barbara S
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
January 28, 2021

Your service department is awesome. Everyone there that I have dealt with has been professional, knowledgeable and friendly. All questions I've had have been answered, explanations are clear and concise. More

by MICKYCAVALLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
January 28, 2021

Lance in the service is awesome! Service department is great, if it wasn’t for them I may not be a Lithia customer. I love the oil change program More

by CATHISTAXI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2021

I have been going to Lithia for 5 years now and I wouldn’t go anywhere else ever. Until the day I die lol. Lance is great. More

by COURTENEY.NOLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

We had to reschedule because we didn't know they were keeping vehicle over night because it was a diagnostic repair. I didn't really understand the reason to keep it over night. More

by LINDASTARNES
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Osorio, Tabatha Culver, Robby Young, Chris Romero
January 27, 2021

Matt Franceschini is awesome! He is always friendly and takes care of me every time I come in. I was out in 40 minutes for an oil change. There was a mix up in my time, and he fit me in without a problem. More

by RenaGam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
January 27, 2021

I have been going to them for over 10 years and I have never had any problems. The service department is great and they are all very friendly. More

by LYNNEOKEEFE57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini, Tabatha Culver
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