Lithia Hyundai of Reno - Service Center

Very Polite welcome to me and had me sit down and what was supposed to take 2 to 3 hours only took a little over an hour I was very impressed with the service and I will come back again was supposed to take 2 to 3 hours only took a little over an hour I was very impressed with the service and I will come back again More

Good dealership. Friendly staff and fast service. Matt Fransechini was great to work with. Will ask for his assistance in the future. Car was ready faster than promised. Fransechini was great to work with. Will ask for his assistance in the future. Car was ready faster than promised. More

Matt was kind and showed integrity regarding a potential repair, and I am very grateful. In general, Matt, Lance, Tabitha are always friendly and welcoming. Much appreciated y'all:) repair, and I am very grateful. In general, Matt, Lance, Tabitha are always friendly and welcoming. Much appreciated y'all:) More

I have purchased 4 vehicles in the last year at this dealership. Now Lithia's service department has lost my trust and confidence. Not only were my questions unanswered, but the assurance of my vehicle dealership. Now Lithia's service department has lost my trust and confidence. Not only were my questions unanswered, but the assurance of my vehicle is unconfirmed. The issue should have been detected when it was brought in for the same issue 2 weeks prior. When asked for a health report, we were given an inspection sheet. We were told he can obtain a copy of it the following day from the technician who worked on my truck. Come to find out, he couldn't!! No reason given on to why it wasn't warrantable when asked. More

My car had a recall, Hyundai called me when they had the part and got me right in. Then they fixed it quickly and my car was ready to go before I had finished my shopping! part and got me right in. Then they fixed it quickly and my car was ready to go before I had finished my shopping! More

Fast and friendly service they really appreciate my business. Car care done right the first time. I’m coming back for service in the future business. Car care done right the first time. I’m coming back for service in the future More

Tabatha is always friendly and positive making the service process very pleasant. Their service is always going above and beyond in every aspect! Great experience service process very pleasant. Their service is always going above and beyond in every aspect! Great experience More

Matt is the most knowledgeable and caring service representative. I know that when I bring my car in for service he will provide the best care for my Hyundai. Thanks Matt for the great service!. representative. I know that when I bring my car in for service he will provide the best care for my Hyundai. Thanks Matt for the great service!. More

Tabatha is amazing. She has great customer service. And my car is always taken care of by the service team. I never leave unsatisfied. Thank you! my car is always taken care of by the service team. I never leave unsatisfied. Thank you! More

Great experience once again we are return customers we took our 2019 sonata in for service started browsing while we were waiting and ended up coming home with the 2021 sonata limited very happy and great took our 2019 sonata in for service started browsing while we were waiting and ended up coming home with the 2021 sonata limited very happy and great customer service. More