Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
June 25, 2021

So stupid. They have been calling/emailing me for a solid year. I am not Lydia. Have our account confused. I'm sure they don't know how they confused it, but they sure as heck don't know how to fix More

by DJMRICH
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Erin Snider
June 17, 2021

The service center always takes care of my maintenance or repairs I need. They do the work in a timely manner and everything is always done correctly. More

by WYLIE_N22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
June 12, 2021

Awful experience, I got a check engine light on in my brand new sonata with 600 miles. It was a sensor, they didn’t pay for my loaner car. I got to rent one and they gave me the car back with pieces of t More

by luciano Linfa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

I have had pretty good service with Lithia/ Hyundai and love the guy that services our vehicles. He's one reason we keep coming back. However, My biggest complaint is that this dealership keeps their More

by usrads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

I absolutely love this place. I recommend it to everyone I know. Seriously. Service department is top notch with the nicest people and they always treat me well. All the possible stars I can give. More

by TANA856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
June 04, 2021

Great service as usual. Lance always goes above and beyond to make sure the car is serviced as needed. I used your pickup and delivery service and it was flawless!!! More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Had a great experience was in quickly and out fast great service I like the coffee selection and the waiting area was nice thank you so much More

by BRUCEPROFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Mishawn Roach
June 04, 2021

They were great and did an excellent job. Friendly and helpful. We would not hesitate to contact them for any of our future service needs. More

by JOHNSONGAYLEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Always superb customer service. I don't have to worry about false info. I hope to continue to do business here. Tabitha has been the best! More

by ALLEBENAVIDES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Costello
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
June 03, 2021

They're the best. Excellent service always make everything convenient for me I just love these people. Couldn't pick a better team to work on my car More

by THERESAWILSON59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
...
132
...