Lithia Hyundai of Reno - Service Center

I am disappointed, I made an appointment to have a recall fixed, Went to the appointment and the part was not in- wasted my time and gas. I was told I would be notified when it was in for a new appointment a fixed, Went to the appointment and the part was not in- wasted my time and gas. I was told I would be notified when it was in for a new appointment and did have not receive a call back. It has now been over 2 weeks. However while there the rep was friendly and positive. More

Lance was there for my scheduled time. He saw I had coupons and used one for the work on the car. Work was done quickly. And I picked up a clean and serviced car. coupons and used one for the work on the car. Work was done quickly. And I picked up a clean and serviced car. More

I live 5 hours from Reno - my issue was with the rear license plate on a new, 2022 Tucson. Screws supplied not right size. I wrapped them in tape to get them to hold. Next time I am in Reno I will come license plate on a new, 2022 Tucson. Screws supplied not right size. I wrapped them in tape to get them to hold. Next time I am in Reno I will come by and have it fixed properly. Don't want to lose my rear license plate. The nearest Hyundai dealer to me is not open on Saturday for service. I work Monday through Friday, 8-5. No response received from Service. More

Lithia Hyundai did a lot of things right. My only complaint is that it took too long. I had to schedule an appointment that was at least a couple of weeks out. Then, the part almost didn't come in t complaint is that it took too long. I had to schedule an appointment that was at least a couple of weeks out. Then, the part almost didn't come in time. Then, they had to keep my vehicle overnight to complete the service that was only supposed to take a few hours. They did give me a loaner car, so that was nice. However, then it took until after 1:00 to get my car back the following day when I told them I needed it by 11:00. They are either too busy or didn't prioritize my vehicle in the cue. More

Lance Smith does an awesome job taking care of his customers. The work completed was very good and with associates like Lance we will continue to go to Lithia. customers. The work completed was very good and with associates like Lance we will continue to go to Lithia. More

The Reno location is lucky to have the team members it The Reno location is lucky to have the team members it has with in the service department. Tabitha has been my service advisor for a few years now an The Reno location is lucky to have the team members it has with in the service department. Tabitha has been my service advisor for a few years now and her professionalism and kind and calm demeanor never ceases to amaze me. Her dept is always extremely busy but she always seems to be focused and on top of everything she does. She’s such a great multi tasker and seems like greatly relied upon employee, and a very important asset to her dept and the company. More

Tabitha always makes sure that I am taken care of. The service department is top notch and has my vehicle done in a timely manner. service department is top notch and has my vehicle done in a timely manner. More

Love the service center,Tabitha &Lance do a great job and love my car! I just wish I stop getting ads & emails all the time love my car! I just wish I stop getting ads & emails all the time More

They didn’t reset the service reminder and still waiting on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new ca on parts for a sensor. Have not heard from anyone regarding the sensor on when they might come in. Guess the service stops after you buy the new car More

Awesome service - everyone was professional and friendly. Service Manager Matt is awesome. Efficient service with good attitudes by the whole team. Location is very clean. Service Manager Matt is awesome. Efficient service with good attitudes by the whole team. Location is very clean. More