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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,914 Reviews

1,914 Reviews of Lithia Hyundai of Reno - Service Center

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May 27, 2021

Hyundai provides customers with a great experience. It is always super busy in this store, but the employees do a great job of attending to them all and making sure everyone is taken care of. More

by CAYLEYG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
May 26, 2021

After oil change, my filter winds up leaking a few weeks later Check oil and it's overfilled. (Yes, I wait for the oil to settle.) When I bring it back, they fix it, but it's rather frustrating. I don't re More

by RETICULATEDDRAGON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Franceschini
May 21, 2021

Lance is the best. He is very professional, courteous, and willing to help in any way. I wouldn't trust anyone else but Lithia and Lance to take care of my car. More

by MJHAMLETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Lance Smith was great to work with! He was able to take care of what my car needed and even let me use a loaner car! Highly recommend Lance for your service needs! More

by JAKEW214
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2021

Thank You, for your professional Staff being efficient and super nice. We enjoy our 2020 Kona very much, as it is great on gas and low in maintaining repair. More

by KDM77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro
May 13, 2021

Great and fast service. Very friendly and knowledge personnel. Check in and out very easy, waiting room always clean and coffee and/or cold water in the refrigerator. More

by LEMARQUEZ26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021

Love, love the people there. They go out of their way to help me everytime I go in. They know what they are talking about and can explain it to me in simple terms. More

by BATTGURL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Friendly personnel, very professional .As a customer i appreciated the kind of services that they extend to my vehicle beyond my expectation. Which is i felt awesome on it. More

by LOWNEY.NORA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Roderick
April 09, 2021

THE only complaint I have is my car has a recall and the part is on back order. I was told the part will not be in until June. My personal opinion is recall parts should never be on back order. More

by ANDY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
April 07, 2021

This Reno, Nv. Dealership continues to give me excellent service after purchasing my Hyundai Sonata. I appreciate the knowledge of what my car requires for optimal performance. More

by SHALITTC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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