Lithia Hyundai of Reno - Service Center

They were fast, knowledgeable and friendly. Thank you for providing excellent care. The app makes it easy to schedule service. providing excellent care. The app makes it easy to schedule service. More

I just purchased my second car with lithia of Hyundai just customer service I have received. just customer service I have received. More

Professional, friendly, prompt service and accommodating. I would recommend to my family and friends anytime. I would recommend to my family and friends anytime. More

My last oil change was great. I got in and set up fast, all my concerns were addressed, and the service was completed earlier than estimated. All in all it was it was good experience. all my concerns were addressed, and the service was completed earlier than estimated. All in all it was it was good experience. More

Neither the dealership nor corporate can explain the following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate s following. #hyundai, #LithiaHyundai, #lithiahyundaireno, #hyundaikonaelectric, #HyundaiKona, #hyundaikonaev, Both the dealership and corporate say that the following small scrap to my bumper caused the radar to fail. Can anyone explain to me how this is possible? I included pictures of the bumper, the scrap that they say damaged the radar, the inside of the bumper, and the radar that they say was broken (which has zero damage on it). 1/13/2022 - I originally gave info on how to see pictures - but it went against DealerRater community guidelines. So, in conclusion, is DealerRater any better then the dealerships? More

Is Lithia Hyundai always does a great job of servicing my car my car.. I purchased my car over 10 years ago from them and it's been a great car.. Should I ever decide decide to buy another car another car I car my car.. I purchased my car over 10 years ago from them and it's been a great car.. Should I ever decide decide to buy another car another car I would most certainly have them help me in the process. I highly recommend them as a preferred auto dealer in in purchasing a new or used car. More

Amazing service, cars been running great! My service rep is also the best keeping me informed & explaining everything In detail. is also the best keeping me informed & explaining everything In detail. More

Got job done in timely matter, nice young lady who helped. Got picked up when needed helped. Got picked up when needed More

Employees were attentive and efficient! Made sure I knew all things that needed to be done with my car Also, there was a Great choice of snacks and drinks. all things that needed to be done with my car Also, there was a Great choice of snacks and drinks. More

I had a Hyundai Sata Fe 2004. I wanted to sell it to a private party but it had some ABS and airbag lights on and off so I called Lithia to see how much they would charge for a diagnosis of my car so I co private party but it had some ABS and airbag lights on and off so I called Lithia to see how much they would charge for a diagnosis of my car so I could show the diagnosis and sell the car to someone who might me interested. I called and explained the issues. The lady who answered the phone and scheduled the appointment said it would cost $160 for the diagnosis. I took my car in. Later on I called to see what the diagnosis was. Different from what was said over the phone when I scheduled the appointment, this time they said it was $320 for the diagnosis. They said it was $160 for each light on. I was frustrated but agreed because there was nothing else I thought I could do at that point. I just wanted the diagnosis. Then the next day they called me and said they didn't have the exact diagnosis yet, they just knew it was an electrical issue. But they also said that if I wanted the complete diagnosis they would charge me even more than the $320. I said it was not fair because originally I was told $160, and now it was $320 and going up. So I told them not to touch my car anymore and I would come pick it up. Then they called me three times trying to make me buy another car from them and give mine in as a trade. I told them I had already bought a newer car, a Nissan Rogue 2018 from a private party. They said I could trade in my 2004 Santa Fe for $1,000 and my 2018 Nissan Rogue that I just bought for $15,000 and buy another Nissan Rogue 2018 from them for $23,500!!! They were trying to convince me it was a good deal because the Nissan Rogue they had was 30,000 miles less than the one I bought. I said it was crazy and refused it. In the end I got my old car out of there, had to pay $320 for an incomplete diagnosis, and sold it to a private party for $2,000 being totally honest about my car issues. So what I have to say about Lithia Hyundai is: RUN!!!! Run away from them! More