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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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January 14, 2022

Service was great! I was told they didn’t have any appointments until March but they were able to squeeze me in that same day. I really appreciated their flexibility and understanding! More

by awhitlow1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the great review! We are so pleased that our team was able to fit you in and get you taken care of.

January 13, 2022

Best service ever made my day and the service writer Tabatha was truelly amazing. I look forward to seeing you guys soon More

by bfd01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Wow! Thanks for the great review! We will be sure to share this feedback with Tabatha.

January 12, 2022

Very nice and willing to help you. Worked very hard to help me get car More

by KARENJ1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Diaz
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Thanks, Karen! So happy to hear our team was able to help get you into a new car. Enjoy the road ahead!

January 11, 2022

Fast honest service. Never had a bad experience here. Will come again. Love them long time. More

by sungoat80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini, Tabatha Culver, Gio Castro
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Thanks so much for the five-stars! We love hearing that our team is consistently able to provide you with a great experience!

January 08, 2022

2 service visits for something I should have gotten with 1. Serious problem, but might be a Hyundai problem in the they might not allow their mechanics to problem solve without making them check off cheaper More

by El
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not entering a name…system problem
Jan 24, 2022 -

Lithia Hyundai of Reno responded

Hi El, We understand your frustration with the service wait time. We’d like to discuss this further with you. Please reach out to me at your earliest convenience. Lillian Davis 775-682-5509 Customer Relations Manager

January 06, 2022

Great people clean. Weighting room. Drop car off the service was in and out timely manner.. More

by Peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Peter, thanks for the great review. We are so pleased to hear that our service department was able to get you in and out quickly, and that you enjoyed our facilities.

January 06, 2022

Great customer service, friendly and professional staff. Nice facilities I look forward to my next visit. More

by AzJolene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Thanks for the great review! We appreciate you taking the time to share your feedback with us!

January 05, 2022

I’m not sure if the fluids are topped off when I get my oil changes. I never used to run out before, however, the past couple of times I’ve been running out of wiper fluid. I don’t know if this is part of More

by GERIMOSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jan 17, 2022 -

Lithia Hyundai of Reno responded

We're sorry to hear about your recent experience and appreciate you taking the time to share your feedback with us. We will be sure to share this with the team as a learning experience.

January 05, 2022

They're very well versed with my needs, were courteous as well as professional. The service was handled in a very timely manner, too! More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
Jan 17, 2022 -

Lithia Hyundai of Reno responded

Lisa, thanks so much for the five-star feedback! We are so pleased that the team was able to deliver an exceptional experience for you.

December 30, 2021

It was great. They were fast and efficient. They replaced an engine in our fleet vehicle very quickly for us. More

by Eddie.souza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabatha Culver
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