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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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February 23, 2022

Service, was good. Four day supply for parts, but service adviser kept me informed, and got service finish as soon as possible. Lane did a good job and was very help More

by GEORGE.BUDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Lithia Hyundai of Reno responded

Hi George, it's great to hear Lane was very helpful and did a good job servicing your vehicle. We look forward to providing you with another good experience in the future!

February 20, 2022

The service Was on time and things explained to me. It was routine service but explained Well. More

by BRATS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
Feb 21, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your feedback and look forward to your next service with us!

February 17, 2022

Lance was very helpful. Fast and efficient with his service. I would highly recommend to meet with him. More

by djrbour15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate the recommendation and are glad Lance was helpful during your service. We look forward to seeing you at the next!

February 13, 2022

Very quick and reliable service on my vehicle. Everyone is very professional and very friendly. More

by GinaPrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Gina, we are pleased to hear you experienced professional and reliable service during your visit. Come see us again soon!

February 11, 2022

Did the routine checkup but found some other issues that were a little bit of a problem but quoted me an estimate that was a ripoff More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Ashton, Matt Franceschini
Feb 12, 2022 -

Lithia Hyundai of Reno responded

Anonymous, We are sorry you feel as though the quote you received wasn't competitive enough for you. In the event a mistake was made with the parts and or labor amounts, I invite you to call or email me at the contact info below so we can review it together. We appreciate the opportunity to serve you and I look forward to hearing from you. Respectfully yours, Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

February 09, 2022

They've always treated me well at the dealership and they always do excellent work More

by NFL4US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the kind words. Enjoy the road ahead!

February 08, 2022

With an appointment dealership is quick and reliable. Service writer is honest with me about car issues and needed services. More

by Zac Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini, Tabatha Culver
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Zac, we strive to deliver reliable and quick service to our customers and glad we did just that during your visit. Come see us again in the future!

February 08, 2022

I always appreciate Lance as my go between with the service staff. He’s always been great and is the reason for my happiness with Hyundai. More

by Maryohair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Mary, thank you for the kind words about Lance. We look forward to seeing you again!

February 08, 2022

My service technician, Gary Popkiss, is always thorough & completes the work in a timely manner. More

by klaine4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great Gary works quickly to get your vehicle in and out in a timely matter. We look forward to seeing you again!

February 07, 2022

Friendly, helpful, very well organized, great work, nice facility, good people, needs snacks etc ahain More

by Boomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lennox, Matt Ashton
Feb 08, 2022 -

Lithia Hyundai of Reno responded

Hi Boomer, we appreciate you taking the time to leave us a review. Come back again in the future!

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