Back

Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
March 24, 2022

Good service -Thank you Good knowledgeable experienced mechanics From the manufacturer of car and wrenching experienced riputicios. More

by gpaw2001a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Tabatha Culver
Mar 30, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you received good service during your recent visit. Come see us again in the future!

March 20, 2022

Always very accommodating and personable. Appreciate that they don't try to sell me anything extra. More

by KDELA_VEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your feedback about our team always being very accommodating and personable during your visits. Until next time, enjoy the road ahead!

March 18, 2022

My wife brought her Tuscon in for an oil change and was treated so poorly and then refused service by Matt Franceschini who told her "he wasn't going to work with her" after all she wanted to do was get c More

by Maurice.herbst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Franceschini
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Maurice, I regret to learn about the level of customer service you and wife received while visiting us. This does not reflect the outstanding customer service we strive to deliver and I apologize we fell short of that. Please contact me so I can learn more about your experience. Thank you. Lillian Davis 775-682-5509 Customer Relations Manager

March 18, 2022

They have gone over and Beyond as much as they can for me even after problems have existed. Tabatha in servive is 10000% the greatest More

by KMULLEN23311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Osorio, Garrett Clunie, Tabatha Culver
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great to see Tabatha and our team went above and beyond during your visit. See you next time!

March 18, 2022

Very friendly salesmen the cars were clean and the paper work to purchase the car was explained and quickly completed and service afterwards was great good follower up and all questions answered it was a po More

by bettybooptexas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Robinson
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your positive feedback about your car buying experience and our team looks forward to working with you again!

March 17, 2022

Had a new vehicle that was a bit over the one-year timeframe but I only had 1000 miles and I went in with a flat tire and they would not honor the warranty but rather wanted me to pay $200 for a new t More

by C.S.
Recommend Dealer
No
Employees Worked With
Don’t remember but I’m sure you can look it up
Mar 25, 2022 -

Lithia Hyundai of Reno responded

Hello, I regret to learn about your frustration regarding the expiration of the one-year warranty. I would like the opportunity to speak with you about your experience in more detail. Please contact me at your convenience. Thank you. Lillian Davis 775-682-5509 Customer Relations Manager

March 16, 2022

Great service as always, would highly recommend them to friends, family and coworkers. Great job! More

by WOOGODDESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we are pleased to see you received great service. We appreciate the recommendation and look forward to the next visit!

March 16, 2022

Service was great but I was disappointed that they did not wash it after working on it. More

by Sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember but he was nice.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Sharon, we're glad our team provided great service. We do apologize your vehicle was returned unwashed. See you next time!

March 11, 2022

Performed warranty services, had some repair glitches but they came through and rectified the issues to my satisfaction More

by scorcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see you are satisfied with the service on your vehicle. We look forward to working with you again!

March 11, 2022

They are very nice and work hard to make sure I’m happy when I leave More

by MICHAELLEONHARD
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Lithia Hyundai of Reno responded

Hi Michael, we are pleased you are happy with the service we provide. Come back again next time!

...
114
...