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Lithia Hyundai of Reno - Service Center

Reno, NV

4.2
1,955 Reviews

1,955 Reviews of Lithia Hyundai of Reno - Service Center

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April 08, 2022

This was my only experience with this dealership. It was great. I was treated well. My car seems to be just fine. I have no complaints More

by Youtalkilisten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Apr 08, 2022 -

Youtalkilisten responded

Tabitha was the best

Apr 12, 2022 -

Lithia Hyundai of Reno responded

Thank you for taking the time to leave us this positive feedback. We hope that we can make your next visit a 5-star experience!

April 07, 2022

Staff was very helpful, I had an issue with my vehicle while visiting Reno and I was greatly taken care of here More

by Dogcat123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's wonderful to see how helpful our team was during your visit. Come see us again in the future!

April 07, 2022

No auto support on recall was without car for 5 days . loyal customer of 14 years. More

by JPPARRA
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to leave a review. We appreciate your continued loyalty. I apologize for any inconvenience your vehicle’s recall service has given you and I would appreciate the opportunity to reconcile the matter. Please contact me when you can. Thank you. Lillian Davis 775-682-5509 Customer Relations Manager

April 07, 2022

Our service writer was very helpful from the onset, unfortunately the parts took longer then expected but he kept me in the loop as information was available 👍 More

by stalks-crepe.0h
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for taking the time to share your feedback. We truly apologize for the wait time you have experience but we appreciate your patience and your business. We look forward to seeing you again!

April 06, 2022

The service department was very knowledgeable and friendly. Completing the required repair in the time promised and performed nicely. More

by SHIRLEYKGALLAGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Shirley, we appreciate your positive feedback about the friendly service you received and we look forward to seeing you again!

April 05, 2022

Prompt service and ease of scheduling. Will use again. Solved issue that outdide mechanic couldn’t More

by HOMESOULA889
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Franceschini
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased you received prompt service. See you next time!

April 04, 2022

Service was quick and easy. Pull up handed over the keys and with the appointment I was in and out with a blink of an eye. Thank you Hyundai! More

by RSOCCER18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great to see the service you received was quick and easy! See you next time!

April 03, 2022

I’ve always had good service. Everyone there is great especially Matt. Thank you for always serving me. More

by Burnschevygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan , Matt Ashton, Matt Franceschini, Tabatha Culver
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hello, we're pleased to see Matt and the rest of our team always provide you with good service when you visit. We look forward to seeing you again!

April 02, 2022

I always enjoy working with Lance. The service is excellent and everyone is always very helpful . More

by Larry T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2022 -

Lithia Hyundai of Reno responded

Hi Larry, we appreciate your feedback about always enjoying your experience with Lance and the excellent service everyone always provides. We look forward to seeing you again!

April 01, 2022

Quick and professional, went in for an oil change and they caught slow leak on on my right rear tire. Saved me an extra trip to get that dealt with. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't see him there
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Apr 04, 2022 -

Lithia Hyundai of Reno responded

Hi James, we're pleased to see our team provided you with quick and professional service. See you next time!

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