Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Reno - Service Center

Reno, NV

4.3
1,819 Reviews

1,819 Reviews of Lithia Hyundai of Reno - Service Center

Sort by
February 27, 2022

Yes yes yes yes yes yes yes yes yes yes yes yes yes yes yes More

by N_BARELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you so much for your feedback! Until next time, enjoy the road ahead!

February 27, 2022

I like how whenever I have a question or I need something done on my car Tabitha makes sure I am taken care of promptly More

by SCSANDYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tabatha Culver
Report | Print
Mar 02, 2022 -

Lithia Hyundai of Reno responded

Hello, it's great to hear Tabitha is always helpful when you need it! Come see us again in the future!

February 24, 2022

Service and service writers are very good at what they do. Sales are not so good More

by 72bowtie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Report | Print
Feb 25, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your feedback. Come see us again in the future!

February 24, 2022

Matt Franceschini is so helpful! He really makes the experience a good one. He’s always pleasant and upbeat. More

by GRACELITTLE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Franceschini
Report | Print
Feb 25, 2022 -

Lithia Hyundai of Reno responded

Hi Grace, we think its great Matt is always pleasant and helpful when you visit. Until next time, safe travels!

February 23, 2022

Service, was good. Four day supply for parts, but service adviser kept me informed, and got service finish as soon as possible. Lane did a good job and was very help More

by GEORGE.BUDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2022 -

Lithia Hyundai of Reno responded

Hi George, it's great to hear Lane was very helpful and did a good job servicing your vehicle. We look forward to providing you with another good experience in the future!

February 20, 2022

The service Was on time and things explained to me. It was routine service but explained Well. More

by BRATS46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ashton
Report | Print
Feb 21, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate your feedback and look forward to your next service with us!

February 17, 2022

Lance was very helpful. Fast and efficient with his service. I would highly recommend to meet with him. More

by djrbour15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 19, 2022 -

Lithia Hyundai of Reno responded

Hello, we appreciate the recommendation and are glad Lance was helpful during your service. We look forward to seeing you at the next!

February 13, 2022

Very quick and reliable service on my vehicle. Everyone is very professional and very friendly. More

by GinaPrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hi Gina, we are pleased to hear you experienced professional and reliable service during your visit. Come see us again soon!

February 11, 2022

Did the routine checkup but found some other issues that were a little bit of a problem but quoted me an estimate that was a ripoff More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Ashton, Matt Franceschini
Report | Print
Feb 12, 2022 -

Lithia Hyundai of Reno responded

Anonymous, We are sorry you feel as though the quote you received wasn't competitive enough for you. In the event a mistake was made with the parts and or labor amounts, I invite you to call or email me at the contact info below so we can review it together. We appreciate the opportunity to serve you and I look forward to hearing from you. Respectfully yours, Scott Scott Robert Customer Relations Manager Lithia Hyundai of Reno 775-682-3352 SRobert@lithia.com

February 09, 2022

They've always treated me well at the dealership and they always do excellent work More

by NFL4US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Ashton, Matt Franceschini
Report | Print
Feb 14, 2022 -

Lithia Hyundai of Reno responded

Hello, thank you for the kind words. Enjoy the road ahead!

1
...
102
103
104
...
182